Westgate Vacation Villas

We stayed at the westgate vacation villas from june 22-29. We stayed in a two bedroom unit in the older section of the resort. It appears the outside of the buildings had been painted recently, however the inside was older looking. We had several issues during our stay, but did not always report them to management. I believe one of the burners on the stove did not work, a cofee maker was supplied, but no pot, the cheap dvd player worked off an on and the television in the masterbedroom stopped working midway through the week.

Check-in was efficient, but immediatly after checkin you were sent to another desk to sign up for your sales presentation/tour/buying opportunity. I had not been on site an hour and already was getting the sales pitch. I did not sign up for a tour as I own elsewhere. We were escorted to our villas and a nice young man helped with the luggage.

There are plenty of pools on the property to chose from and I think most include kiddie pools for the under three set. I do not believe any of the pools were more than six feet deep. The pools did not appear to be cleaned on a daily basis and contained too much chlorine to cover for it.

There is in activity center where you can rent bikes, paddle boats and so forth. There are playgrounds on site near pools. The newer section contains a putt-putt course and the new main clubhouse contains a small theater.

Overall had an enjoyable time because of the proximity to all the major attractions.

I do not believe this resort has been ranked higher than three-stars by any reputable publication and the current ranking of three stars is deserved.

I am an owner at the Westgate Town Center but stayed at the Villas in April 2008, as there was not a unit available at the TC. We stayed in a 2 bedroom with a loft unit. It had great space but the people sleeping in the loft were awakened every morning because there was not a shade on the skylights so that made sleeping past 6am difficult. It was a nice touch to be escorted to our unit and given boxes of cookies. However that did not make up for all of the lacking in cleanliness and courtesy. The unit was DIRTY upon check in. My socks were black from walking across the tile for 5 minutes and there was hair all over the bathroom; none of it ours! When we called for houskeeping to come the next morning to clean the unit, I was met with sarcastic remarks by non- english speaking people. She was not even moving the chairs aroud the table to mop, where spills were obviously left from the last people. We informed the front desk about our lack of satisfaction and we were told that the manager would call, he never did. In addition we found spare blankets that had fresh blood stains on them! I brought them right to the front desk during check-in. They offered us dinner certificates to the Westgate Grill (don't go there, its a glorified diner with mediocre food). It was not until I got home and spoke with 3 reps and finally a manager of Westgate's owner relations that I was given my week back to use again. This resort does not deserve its 5 star designation. Stay at the town center. It is 5 star and even though they share the resort grounds and amenites it is a whole different world over there.

We bought in 2002 on our first trip to Florida. The resort is very nice and sure beats a hotel! I would not recommend buying directly from Westgate. I think we paid too much for one week every other year.

We exchanged into the Villas in March for the last two years. Check in went very quickly both years. We noticed a great deal of updating from last year to this year. Last year we encountered a problem with the stove and they gave us a new one within an hour. Needless to say, we thought that was fantastic service. The minature golf was added this year and our grandson thought that was great fun. Next year spa should be done and a water park is in the future. Kids will love that. For people who say they have trouble with the salespeople--just dont go to the maintenance breakfast--or just be firm. We never had a problem as we were clear that we bought off of the internet for a much cheaper price than they offer. Believe me, they dont want to waste their time on a non- sale.

I am an owner of a 2 bed unit here and have always loved coming back every couple of years. There are many activities for children offered at the resort (paddleboats, fishing, bumper boats, bikes, tennis, badminton, ping pong etc...) but of course the theme parks that are so close take up a lot of their time as well. We brought our 9 year old nephew this year and he did not want to leave. We stayed the second week at another resort but we all voted that the vacation villas was our best choice. The pool is right in front of our 2 bed unit with the whirpool etc.. They have pizza hut and other choices for fast foods on the resort and of course you are close to everything whether it's theme parks or restaurants etc that you are looking for. When I call for a maintenance problem it is fixed pronto. I always enjoy may stay here.