Royal Sunset Club Cancun

Resort situated nicely for beach access, proximity to some shopping, dining and airport. Resort was very clean and most staff go out of their way to accommodate and provide nice service. However there was some miscommunication with restaurant hours, reservations for dinner. The theater restaurant was poorly run with constant mix up regarding reservations and seating, followed by long waits for mediocre food. It appeared during the busy Christmas week, that Mexican guests were given preference to seating and accommodations over non-Mexican guests. Otherwise was very relaxing vacation...and found no pressure from timeshare sales people contrary to many reviews I had read.

The Y. Gs.

Exceptional quality and great service! We thoroughly enjoyed our stay here at this resort and highly recommend it for families great for location as it is right in the downtown area where all the action is and easy walking distance to restaurants and shops and buses.

Very nice and we enjoy going back many times again!

I just got back from an incredible week at Royal Sunset. The resort is simply beautiful and I stayed in a 2 bedroom suite which my husband and I were in one side and the kids the other. We had a hot tub in our room. Our membership entitled us to 6 massages which were heaven. We also had an option for golf and boating. The staff was wonderful. They spent so much time accomodating our every need. There is also an electronic safe in our room which definitely gave us peace of mind. I love it! Can't wait to go back.

arrived on appril 5th assume resort!!ended up buying ! cant wait to go back!!!staff is the best!!

Excellent service and very friendly staff. Food was good and the rooms clean and well kept. Location was great - nice beach and only a short walk to clubs and shopping.

The beach is outstanding after the Wilma rebuilding and is larger than ever before. Same great staff and as always a great, great time stayed presidents week and week after.

Just stayed at this Hotel. Staff was the best, friendly, and charming. A lot of activities to choose from, or just lay in the sun and enjoy. Everybody went out of their way to make our vacation wonderful. Will come back soon!!!!!!!!Returned Jan 2005 and same staff and same great service. Must be doing someting right when they remember your name and face at check in. Outstanding vacation

Gorgeous resort... exceptional food , courteous staff, lots of activities poolside to ensure a great vacation...... Have gone back every year since 1997 honeymoon....

I thought the resort was beautiful. I was well catered to. Lots to do in the resort and outside. The location is right on the beach and is just gorgeous! The resort is within walking distance of all the fun restaurants and clubs. Great place! Reading the other reviews, I didn't get the same feel for the crowds. Most people there were families. We went in June and it was a good time since all the kids weren't around from spring break. We had a good time overall.

This place has dubious reputation due to many complaints to Mexican authoriies for high pressure sales and violation of its commitments. Nice building but overcrowded lobby, pool and limited beach facilities. Units are small and restaurant space limited. Resort management push their expensive all- inclusive plan, - not worth the fees. Overall 3 star rating is fair. Mike

nice place but very loud and smokey lobby. very busy place and lots of people!