Krystal International Vacation Club Cancun

In November 2010 we stayed again. While not a luxury facility, Krystal Cancun has the best location on the "strip" and the best beachfront. We expect to continue to stay there at least every other year.

The Krystal Cancun is a dump! I was very disappointed in my timeshare rental when I got to this resort. I cannot even name everything that is wrong with the place! We were placed in the very old/outdated section where the windows didn't lock, the door to the hall barely closed, metal items were covered in rust (good thing I had my tetnus shot), the bed was hard as a rock, the room safe didn't work and I wouldn't even get in the shower. When we called to get our safe battery changed, they said they would send someone right up...well this went on for 3 days before we just gave up.

The hot tub didn't work, the elevators stop on every floor, the food was overpriced, the staff unresponsive, they never did any of the activities at the pool that were posted for the day.

I would rate this as my worst hotel experience ever. I'm going back to cruising!

The units are new, clean, spacious and well equipped. Our stay was pleasent and relaxing, you are within a short walk to many of the local nightclubs, restaurants and shopping.

The Beach was just restored along with a new jetti in front of the hotel that allows for protected swimming in the ocean. The beach is gorgeous and now extends about 100 meters past the hotel beach wall.

We visited this resort for a timeshare sale. The resort exterior is beautiful, though not exceptional compared with other hotels in the area. The location is good- close to everything. The beach is a narrow strip of sand that gets completely washed away with high tide. During the day, it's okay. The rooms that we saw were very modern and sterile looking. They were not very big as timeshares go. Food was of average quality; price was not inexpensive.

DO NOT BUY timeshare through developer. Our sale went from $50,000+ to $3,000. We later found out that our purchase was bogus after we could not use our membership as promised after the 90-day registration period (as written in the fine print) We left numerous messages without getting any response, Email address was un-deliverable, website (KIVC) did not work. When we called ICE Gallery with our member number (since all other numbers were not valid) we were told that our member number belonged to someone else. Since we had filed a dispute with AMEX within 60days after purchase, we got our refund when AMEX could not get a response from the developer.

We own three other timeshares and this place looked and sounded legitimate, but we were fooled. This might be a good place to rent if you can get a good deal, but buyer beware!

We just got back from the Krystal and it was wonderful. Beautiful pool area, spacious rooms and great location. Beach is small but private and my kids had a blast playing in the waves for hours. The rooms had a gorgeous view of the ocean and we fell asleep every night to the sound of the waves. We didn't do the all-inclusive plan and there was plenty of of good food for all different price ranges within walking distance. We loved it