Club Regina Cancun

My wife and I originally went to the Westin resort on the property before the hurricane. We had a great time and were happy with everything. While there we looked at the time shares available at Club Regina. When we came back in 2006 with kids in tow we rented one. Surely not as nice as what they show you when they are trying to sell you, but still a very nice condo. Well kept. Clean. Laid back. Consistent surf to play in if you enjoy that while swimming. Decent free snorkeling very close by (within walking distance). Good food on the property at typical resort prices. A little grocery store within walking distance. Lots to do (activities all day long) for adults as well as the kids.

We did not appreciate the time share pressure we received while we were there. It did not cease until we were real aggressive with a "no, now leave us alone" answer, but that is probably the same everywhere. It also is a decent bus ride away from most everything on the strip and close to a half an hour if you ride all the way into town. But small price to pay for the quiet, laid back atmosphere.

All in all we have enjoyed this property very much both times and are looking at going back again unless there is a really great opportunity somewhere else. Staff were great in every aspect except the timeshare salesman. We have been to 3 other resorts in Cancun without the kids and I would only rate one as nice as this property. In regards to the people that had problems with the thefts, I think you need to lock things up all the time in Mexico (or any resort area) or you will have these problems. We have been to Cancun a lot of times and never had a problem, but we have also been vigilant about using the safes provided by the properties and not bringing a lot by the pool or beach where it will be unattended. They allow you to use your room key to charge things so there is no need to take the risk. I don't think you'll avoid that by going to a different property.

After reading the reviews I was a bit wary about coming to this resort, but have been pleasantly surprised. The public areas have all been recently renovated and are very nice. The rooms themselves are clean and nice, but are definitely in need of remodeling. I was told that it is scheduled to happen in 2008. The Westin hotel on the adjoining property (where you can use all the facilities as well) is also recently updated has a beautiful spa. Staff have been very helpful and transportation is easy to the busier areas of the hotel zone.

had my cell phone stolen nice rooms overall service so so beach good resturaunts on resort lousy entertainment 3rd rate avoid the all inclusive deal

We have been to Club Regina many times. We use the safe in our rooms and only carry the amount of money we might need for the evening when we go out. During the day, we can charge food and drinks to our room, so don't need money. We have never had a security issue. One time we left our safe open. The maid called the security guard who closed the safe and entered a new code which was left in a sealed envelope at the front desk for us. We like being at the quiet end of the island. bus transportation goes by every few minutes. We love to snorkel at Puncta Nizuc which is about a block from the resort. Sahllow water and beautiful fish. The staff has always been great to us. Furnishings are adequate but could use some updating.

Interesting Gloria.... we had money stolen from our room too... while we were in it!! We had a two bedroom unit -- the lock-off had a separate door. My girl friend left her purse on her bed while we watch television. We had a maintenance person come in to change a light bulb. He could have seen the purse from where he stood -- but he didn't go into the room while he was in the room with us. A little while later Kathy went to get her purse and was startled by a maid in her room - - the lock-off. She indicated that she was coming in to turn down the bed. We told her we didn't need that so she left. Kathy grabbed her purse and found it was open and $200 dollar gone. We quickly ran down to the desk to report the theft. They said they would send a security guard to take the report. We realized that both of the them -- the maid or the maintenance man -- had keys that could have accessed that lock-off and we told them about it. They told us that the police would be able to tell who accessed the room by the key codes recorded. We waited a long time for the security man to show up to take the report... They did noting. They told us we should file a police report - which we did the next day -- it took hours! The end result -- NOTHING. Bottom line -- this place is not secure. If you stay here -- lock everything up, even when you are in the room! This was the second time we stayed here -- the first time was fine. We liked the "Mexico" feel here -- it is not just another American resort like the Royal Sands etc -- it is walking distance to snorkeling, the patios have hammocks and hot tubs...the double headed showers are awesome...but... there is a price to pay -- NO SECURITY!!