Wyndham Vacation Resorts at National Harbor
National Harbor, Maryland
Reviews of Wyndham Vacation Resorts at National Harbor
National Harbor, Maryland
Stayed in December 2014,coming and going to Williamsburg VA. Checked in on a weekday. Check in was quick, staff was friendly and room was ready. Ours was a Presidential unit with a view of the river. Great living room, kitchen, dining room and bedroom. Mattress and pillows were very comfortable. Indoor pool and hot tub has a lifeguard. Pool table, ping pong table and game room are lots of fun.
A card is issued on arrival which acts as a security card and discount dining card. National Harbor is a very safe town. Short distance to the Metro. Has a new "Eye" like in London and Vegas. A casino is coming next year!
We have stayed at National Harbor several times, just recently for a weekend and will be staying again in September for Octoberfest. We live 20 minutes away in Springfield, VA, and like to stay there for long weekends with friends and especially if we are going to a festival where we will be drinking and don't want to drive. At first we were a little disappointed in having only high end shopping and restaurants there and of course the parking fees. The area is greatly improving with restaurants and shopping at all levels with even an outlet mall opening soon! The best thing is that National Harbor is not just for business conventions, but has a lot to offer for families. The parking cost is still annoying for being so far out of the District, but considering the price of rooms and parking in the District of Columbia, it is a bargain. My preference for staying in this area for sightseeing is Wyndham Old Town Alexandria, but it is older and smaller and more difficult to get into. If you can't get this resort, don't hesitate with National Harbor. I would go to the Huntington Metro across the river for sightseeing in the District rather than the station that they recommend on the Maryland side. Also while you are on the Virginia side you can get excellent groceries at Whole Foods on Van Dorn to cook in your unit. There is more to do in National Harbor now, so it's more fun to be in the area. The units are lovely and we have found recently that the staff is much nicer.
We have had exactly same experiences as jamesst1!! We did our 1st ever family reunion at NH using 3 2BR units, for Rolling Thunder, May2010. We too live in NoVA, about 30min away. Our family came in from NC and WV, and as far away as CA, however. My husband visited the resort THREE (3) times prior to our stay to make sure everything would be perfect, so to speak, all units on same floor, etc., and to register his handicapped accessibility needs.
When we arrived to check in, there was a crowd, it was noisy... Why you ask? Most folks were upset with a variety of things, tempers flared, hence the high noise level. E.g., a family with 2 motorcycles [and a car][they drove down from Maine!] were told that, unlike every other resort we've stayed at, their bikes had to be parked in separate spaces [rather than easily in one space] at $10per day per bike [plus the car, of course]. Read what James has to say below and it's just DITTO for us and our family: surly staff, terrible treatment by manager, unclean rooms esp. one bathroom, missing towels and kitchen items, expensive restaurants, ...the whole bit!!
They even called my husband a liar, basically, said they had no record of him coming in ahead of time. AND, when we called corporate to complain, Platinum VIP ha!!, we were told it would take 72hrs to 'investigate' and our only immediate recourse was to abandon our reservations. Oh, and our points would NOT be returned to us. My husband was so upset he refused to stay there, messing up the entire family reunion experience. He drove in from NoVA every day instead. And part of our family stayed in their motor home at Andrews AFB... I don't think we will EVER go back there again.
We live just across the river in Virginia and have stayed at Wyndham National Harbor three times. The first, about two weeks after it opened in February 2010, was disastrous. The unit was dirty (food in the sofa, something smeared on the front of the refrigerator, dust and dirt on the floors, skid marks in the hot tub, and on and on). Staff was simply not ready for business and reacted with surliness. Staff seemed to have the attitude that they were owed a job and that work was optional. Construction quality is shabby and there was construction debris in quite a few locations.
We went back six months later. The physical appearance of the resort and the unit was much better but still not up to the standards of the five star resort National Harbor purports to be. Much of the staff had turned over since our first visit but there was still evidence that you were there to accommodate the staff, not the other way around.
Our third visit, around 4th of July 2011, was much more pleasant with only one encounter with one staff member.
Avoid at all costs the "update" or "survey" or whatever they are calling it now. You'll only feel dirty if you go.
National Harbor itself has much to offer, but nothing is cheap. Families with children will find it difficult to stay keep to any kind of budget unless many meals are eaten in. Bring groceries or be prepared to leave National Harbor. There are no family restaurants in National Harbor, either in style or price. There is some specialty/boutique shopping -- again very expensive. The CVS in the Wyndham building is finally open. The star of the show is Gaylord's Hotel and Convention Center. Disney is supposed to be building up the hill from Wyndham. If it is a family resort, they'd better open some family-priced restaurants.
There's a DC Metro bus stop just up the street. It takes you to the Branch Ave. Metro station, giving you access to most of the attractions in the District. Better yet, plan way ahead and get a reservation at Wyndham Old Town Alexandria. Greater variety of shopping, better choice of restaurants, Metro rail access across the street.
Bottom line: we owned 1.3 million Presidential Reserve points at Wyndham National Harbor. After a year, we paid a fair amount for a few more points and swapped to Bonnet Creek. Bonnet Creek is a far more endearing and enduring resort.
New section of DC. On the waterfront with lots of cool shops and restaurants. Very new Wyndham property.
Perfect location and the stay was excellent. The shopping was great and many activities for your entertainment.
We had a delightful 11-day visit from May 26th - thru June 6th 2010. The previous review is spot-on so I'll try not to repeat. Our first four night were in a 4BR Presidential (unit 1111) on the top floor facing National Harbor Blvd. This overlooks what will eventually be a National Children's Museum (kitty corner) planned for a 2012 opening and a small park directly adjacent to the property. None of the units will give you a direct harbor view as the resort is surrounded by residential condos, other retail, hospitality and parking garages. The 4BR did have a side view of the harbor and it was very pleasant sitting on the balcony. The balconies are not very deep but we still found them lovely at night. Our 7-night stay was in a 3BR Pres (607) which faced the street.
We found a Safeway, Giant grocery and petro in Oxon Hill, MD which is only about 3.5 miles from NH. We also used PeaPod.com for grocery delivery earlier in the week. The prices were the same as walking in the store with the exception of the nominal delivery fee. Well worth it for us on the front end of the visit since we arrived very late the first night and didn't feel like scouting grocery for breakfast. There's just something about being able to breakfast in your jammies when on vacation that speaks to us!
We primarily used a car for transportation but also used the Metro quite a bit. We had no difficulty parking at the Branch Avenue Metro station, regardless of the time of day (once arriving at about 2:00pm). Transportation is really their biggest challenge (which is why I didn't rate it higher) but, after numerous chats with maintenance and resort staff, we discovered that there is a CVS Pharmacy planned to open sometime in the next 6 months and grocery closer by within the year. One of the maintenance engineers also mentioned that he had heard discussion about the Metro getting closer to NH but didn't anticipate that would happen until after Disney at least broke ground. We didn't mind the $11/day parking as that is pretty normal for an urban area. That got paid for by Member Services when we did a 45 minute "feedback" meeting (which we held them to that limit).
As already mentioned, the kitchens are well stocked with most of what is needed. We always use the coffee-maker for hot water when a teapot is not supplies (after cleaning it of course). We actually managed to serve dinner for 20 people in the 4BR unit one night with few issues.
There is no fee to used the internet at this resort. There are three computers in the internet room and one in the game-room. You can print your boarding passes or information for no fee. There is free Wayport WiFi everywhere (with GREAT connectivity!) The resort staff is terrific! All of them helpful and very friendly. Overall, it's a beautiful location and we anticipate it will soon become as difficult to book reservations as Old Town is now. We very much enjoyed our visit at NH and, as Wyndham owners, are pleased to have this is part of our internal booking options.
Would probably give 5 stars if the city were fully developed.
I stayed at National Harbor for the first time last week. I was there to attend a meeting at the Gaylord Hotel, and I brought several guests who were not attending my meeting, but traveling with me afterward. We had a spacious presidential villa that was wonderful. I also found that the area is not yet fully developed, but we all enjoyed the simple pleasures of being near the water 1 1/2 blocks from the Wyndham. We didn't have time to take advantage of the amenities of the resort, but took our own private tour and found everything excellent.
The area had several restaurants, currently discounted for Wyndham guests. (There are no banks or pharmacies yet.) It was lovely to walk around and sit by the water. Didn't have time for the water taxi (and think it is a little too pricey for me), but just enjoyed the whole setting of National Harbor. Have been to Washington many times and could easily navigate there if and when I want to, but this place has some charm of its own.
A children's museum and Disney resort are coming in the future. Next week, I arranged for a visit for my son and his wife and will return myself in the future.
We have a family reunion on March 5,6. I have reserved three presidential, one of them is 4 bed room. I have stayed in a three bed delux on March 4. The staff is very friendly to arrange a 2 bed room presidential the next day without asking us to move out at 10 am and check back in 2 pm. Due to mal function of a lock in one of the 4 bed room presidential's rest room, my nephew got locked there, and he used cell phone to call us for help. The staff came to fix the lock right away as we informed them the problem. There is wireless Internet with no extra charge. It seems washer and drier are only available in presidential unit. Other than that the rooms are beautiful. About the view, even though the resort is in National harbor, but it is not on water, there are few building in between the resort and the river. The resort just opened in Feburary this year, and the area is not fully developed yet, it needs more restaurants in the area. If you want to go D.C. you need a car. Parking is $11 per day.The outdoors swimming pool is not open for use because of weather. We did not have enough time to use the indoor facilities. A 30 minutes customer feed back meeting takes more than two hours, same old experience. I have stayed in Alexandria before. In comparision, I prefer Alexandia to this one mainly because Alexandria is more convenient with a free parking.