Full Service Resales

This section is comprised of answers to some of the most frequently asked questions received by our customer service team. If your question wasn't answered here, please contact us.

Full Service Resales FAQ

  1. How does the RedWeek full-service resale program work?
  2. How do I purchase a full-service resale posting?
  3. What is the cost?
  4. Do I pay a commission up-front?
  5. Are there any hidden RedWeek fees?
  6. Are closing costs included with my full-service purchase?
  7. How much are closing costs?
  8. Are there taxes to be paid at the time of sale?
  9. How will I receive inquiries to my posting?
  10. Who are your brokers?
  11. Do your brokers represent the buyer, seller, or both?
  12. What if I have multiple timeshares to sell?
  13. I haven't received confirmation of my full-service resale purchase
  14. Can I choose my own closing company?
  15. What if I own a floating week, vacation club membership, or points?
  16. How do I edit my full-service resale posting?
  17. What if I've deposited/banked my weeks?
  18. What is your refund policy?
  19. Is there a full-service resale phone number?

How does the RedWeek full-service resale program work?

Glad you asked! The RedWeek full-service resale program is the most comprehensive in the industry and ensures a safe transaction for owners and buyers alike. After purchasing your full-service posting, your RedWeek resale team will:

  • Set a price:
    A licensed real estate broker will recommend a competitive asking price for your timeshare for your consideration. Competitive pricing greatly improves your chances of a successful sale.
  • Verify ownership:
    We verify your unit details directly with the resort/developer. Accurately portraying your timeshare is a top priority for real estate transactions. Note: depending on the responsiveness of your resort this may take as many as ten (or more) business days.
  • Create your posting:
    Your resale team will create your full-service resale posting and provide you with the link so you may review it. Posting edits can be made by your resale team at any time; just e-mail us.
  • Field inquiries:
    Interested buyers will contact your resale team directly with offers. All offers will be presented for your consideration by a licensed real estate broker.
  • Finalize sale and transfer title:
    A licensed real estate agent will negotiate the final sale details with the buyer, distribute sale contracts to both parties, and employ the services of a licensed closing company to ensure a legal transfer of the timeshare ownership.
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How do I purchase a full-service resale posting?

Purchasing a RedWeek full-service resale posting is quick and easy! Just head to our full-service resale page and complete a short ownership information form. Not sure of all your ownership details? No problem. As long as you know the name of your resort or vacation club, we can find the rest.

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What is the cost?

Full-service resale postings run for 12 months are $125 for each interval being sold. Upon a successful sale, our brokers will take a modest fee of $399 or 3% of resale price, whichever is greater. Should your resort/developer exercise a "right of first refusal" and step in as the buyer, they must follow the same terms and conditions of the contract submitted to them by the broker. Any commissions agreed upon in said contract will be paid.

If another licensed broker who has a buyer for the property enters the transaction, they may have a separate commission agreement. If so, our commission MAY be waived in lieu of this commission structure, with the commission charged by the other broker to the buyer being split between the two brokerages.

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Do I pay a commission up-front?

RedWeek will never charge a commission up-front, ever! Only AFTER your timeshare sale is finalized will our brokers will collect their $399 or 3% of resale price, (whichever is greater).

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Are there any hidden RedWeek fees?

Nope! You only pay the $125 posting fee, and the $399 or 3% of resale price once a sale is complete.

Some resorts charge a fee to complete our required unit verification form*. This fee is paid directly to the resort/developer and, as such, is not included in the $125 RedWeek posting fee.

* Every full-service customer must sign a unit verification form. This form allows us to confirm your ownership information directly with the resort to ensure your posting is as accurate as possible.

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Are closing costs included with my full-service purchase?

No. Closing costs are paid directly to the closing company and will vary based on closing company, sale price, and timeshare interval being sold.

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How much are closing costs?

Closing costs will vary by closing company, sale price, and timeshare interval being sold. There are many variables that determine closing costs, including: closing company fees, title transfer fee, attorney fees (if any), estoppel fees, and notary fees (if any). Your assigned broker will be able to quote closing costs as part of the sale process.

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Are there taxes to be paid at the time of sale?

At this time, we are aware of two different types of taxes that will be collected during the closing process for certain buyers and sellers:

  • HAPRTA - a 5% Hawaii State Tax for non residents selling property in Hawaii
  • FIRPTA - a 15% Foreign Investor Tax charged to foreign sellers selling deeded US property
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How will I receive inquiries to my posting?

All inquiries to your full-service posting will be fielded by one of our licensed real estate brokers and presented to you by e-mail and/or phone for consideration.

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Who are your brokers?

RedWeek has partnered with some of the best brokers in the business, offering decades of timeshare resale experience. We hope you'll take a moment to meet our brokers.

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Do your brokers represent the buyer, seller, or both?

RedWeek's brokerage partners are transaction brokers as dictated by Florida law. As such, they provide a limited form of representation to both buyers and sellers in a real estate transaction, but do not represent either in a fiduciary capacity or as a single agent. Please view the Florida Transaction Broker Notice for the duties of the real estate licensee in this form of representation.

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What if I have multiple timeshares to sell?

If you have more than one timeshare to sell, we can certainly assist you. Just complete an ownership information form for each interval being sold. To receive the maximum benefit from your full-service posting, only one interval may be advertised in a posting.

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I haven't received confirmation of my full-service resale purchase

Immediately following the purchase of your full-service resale posting, you will receive an e-mail from resales@redweek.com confirming your purchase and outlining the full-service resale process. If you do not receive this confirmation e-mail, it is likely due to a spam filtering issue. Please be sure to add resales@redweek.com and support@redweek.com to your e-mail 'Safe Sender' list, and contact RedWeek Resales to notify us of your e-mail issue and to confirm your e-mail address.

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Can I choose my own closing company?

Yes. As long as the closing company is licensed and reputable, we are happy to work with them.

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What if I own a floating week, vacation club membership, or points?

Not a problem. We deal in all types of timeshare ownerships including points, vacation club memberships, fixed and floating weeks, deeded and right-to-use.

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How do I edit my full-service resale posting?

Your full-service resale posting can be updated at any time. Just e-mail us or call us at 1-866-971-1737 with the changes you'd like made, and your resale team will gladly assist you.

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What if I've deposited/banked my weeks?

Banking future usage may severely affect your ability to sell your timeshare. If you banked your usage after purchasing your RedWeek full-service resale posting, please notify us immediately so we can update your posting with this information.

If you currently have a full-service posting and are considering making any changes to your ownership - converting your weeks to points, banking future usage, or upgrading your ownership in any way, please contact us first. Our licensed brokers will explain the impact these changes will have on your ability to sell your timeshare.

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What is your refund policy?

RedWeek provides pro-rated refunds on all full-service products based on the amount of time our staff has invested in them. If we receive a refund request before starting work, a full refund will be given. If you have any questions on our refund policy, please contact us.

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Is there a full-service resale phone number?

RedWeek provides phone support to existing full-service posters, and those wanting more information about our full-service offering. Call 1-866-971-1737 between 8am - 4pm Pacific time, Monday - Friday.

Please note that the above number is not for general customer service inquiries. For assistance with your RedWeek account or do-it-yourself posting, please send us an e-mail.

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