Rental R819251

The Westin Kaanapali Ocean Resort Villas

Lahaina, Hawaii

$2,250 ($321/night)

  • 7-night stay
  • Check-in: Sun, Jun 16, 2019
  • Check-out: Sun, Jun 23, 2019
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Rental R819251

The Westin Kaanapali Ocean Resort Villas

Lahaina, Hawaii
    • 1 Bedroom
    • Sleeps 4 Sleeps icon: familyCreated with Sketch.
    • Beds 1 King, 1 Sleeper Sofa
    icon: bedroomsCreated with Sketch.
    • View: Varies
    • Building/Unit: unassigned
    building78Created with Sketch.
  • 1 Bathroom icon: bathroomsCreated with Sketch.
  • Kitchen icon: kitchenCreated with Sketch.
RedWeek Payments
Visa accepted
MasterCard accepted
American Express accepted
With RedWeek Payments

Posted by: RedWeek Full-Service Team

Cancellation policy: Moderate

Not ready to book? Ask a question »

Important resort notices
Posting details and contact
About the resort
Resort Reviews (75)
    • Air Conditioning
    • Coffee Maker
    • DVD Player
    • Dishwasher
    • Internet Access
    • Microwave
    • Oven
    • Patio or Balcony
    • Refrigerator - Full Size
    • Stovetop
    • TV
    • Telephone
    • Toaster
    • Washer & Dryer (In Unit)
    • Whirlpool Tub
    • No Pets
    • No Smoking

    State of Hawaii tax - $8.69 per night Housekeeping fee - $38 weekly (subject to change)

    This is a full-service posting, now with RedWeek Payment Protection. Key details have been verified, and all inquiries and bookings will be handled by the RedWeek full-service team.

    Contact us with questions, or submit your booking request with credit card payment online. You should receive your final confirmation within about 5 days.

    Hawaii State occupancy taxes to be paid by the renter to the resort.

    Interested in this posting? Request to book
  • The Westin Kaanapali Ocean Resort Villas

    Lahaina, Hawaii

    Perched on twenty-six lush acres with breathtaking views of the Pacific Ocean and the islands of Lana'i and Moloka'i, Westin Kaanapali Ocean Resort Villas (commonly referred to as WKORV) provides the ultimate in pampering and relaxation. Enjoy an afternoon unwinding beside any of the several lagoon style pools while your children are encouraged to open their minds to new worlds of culture, crafts, and fun at The Westin Discovery Center and pirate ship pool. Experience the luxurious 10,000 square-foot Spa Helani by Westin Heavenly Spa, dedicated to your sense of wellness. Obtain optimal fitness at one of the fully equipped Westin Workout facilities on property. Discover what’s cooking at any one of the three restaurants on property or enjoy indulging gourmet options at either one of the fresh markets.

    Beautifully appointed studio, one-bedroom and two-bedroom villas feature fully furnished kitchens, signature Heavenly Beds, Heavenly Baths with a separate whirlpool bath and shower, in–room washer and dryer, and everything you need to cast your cares away. Luxury details like Bose stereo equipment and flat-screen televisions only serve to heighten your experience.

    This beachfront resort not only offers a multitude of ocean water sports such as snorkeling, kayaking, and surfing, but is also just minutes from the historic whaling town of Lahaina, where guests can enjoy world famous restaurants, art galleries, and cultural activities. All easily accessible via a complimentary shuttle between the three Starwood properties and into Lahaina throughout the day and evening.

    For additional availability, check out Westin Kaanapali Ocean Resort Villas North. The Villas at the North property feature a lanai, more compact sizing, modern decor and different views!

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    Accuracy not guaranteed. Contact the resort to confirm the address before making plans.
  • 4.3

    Out of 5
    75 reviews
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    • Staff/Service
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    • Avatar for charlesb717
      By charlesb717 Feb 4, 2019

      Westin cannot be beat!! Top of the line. Top service and amenities. Fabulous family pool and wonderful beach for those who love the sand. Rooms are remarkable. Location is near all of the activities in the area. The wonderful Westin beds will give you the best nights sleep. Our family can't wait to return.

    • Avatar for edwardc133
      By edwardc133 Updated Jan 15, 2018

      We bought into the Westin in 2004 on our honeymoon. Really enjoy this facility with all the amenities. We have been all around the island...Hanna, top of the volcano and out to all the many beaches. We now hang out mostly at this resort even when we are there for 2 weeks. The snorkeling is great and I see turtles right out in front of the Westin. The beach is pretty shallow so it's kid safe as long as the waves are not large...important!

      Very clean and facility and the staff is amazing!!! Favorite thing to do is walk down to the beach and watch the sunset.

      Bring your own fins and mask since you will use them every day! The wine tasting and small plate food pairing is a will meet some great people.

      I enjoy working out everyday and end the workout with a sauna and steam bath. Wife reads by the pool and I join here mid to late morning.

      I like to cook and grill so we prepare 80% of our own meals and buy our goods at Costco if we are there for 2 weeks or at the local market. The great thing is all leftover food goes to the local foodbank...great blessing!

      When we took the family, we actually packed a large box and shipped items over to the Westin and then shipped back the fins via the Lahaina post office the morning we flew back.

      Mama's Fish House and the Maui Coffee company are a must. Suggest going for lunch since you can enjoy the drive and watch the wind surfers.

      Lahaina is a fun place for both couples, singles and families...lots to do and a great evening stroll.

      Right up the hill from the Westin are some great homes and the Maui Coffee Plantation where you can enjoy a drive through the coffee fields. The drive to Haleakala National Park is long, but well worth the trip. We were on top when it was sunny and clear with temps around 64 degrees. Caught it on an amazing day. It's like being on the moon.

      If you are looking for a place to relax, but also have a bit of night-life...Maui is your island!!!

      Looking forward to going during the whale season soon since our kids are now all in or out of college:)

    • Avatar for janets24
      By janets24 Updated Jan 18, 2017

      I have owned here since the first building opened in about 2005. Every year when we go back, I hold my breath expecting to see some kind of degradation as the resort ages. And every year, it is just as lovely.

      Last year (2015), there was new furniture, light fixtures and carpet. This year (2016), new appliances in the kitchens.

      They really stay on top of the place -- and the grounds are always immaculate.

      In 2016, they also added an extra stop on the shuttle (by the Banyan tree) and way more resort-hosted activities (and not just for kids), like the historical walking tour of Lahaina.

      The Kids' Club isn't cheap but the kids really have a fantastic time - not just babysitting and computers but enriching themed activities.

      There is nothing wrong with the North side of the complex (which has a separate listing here on RW). It has gorgeous grounds, a Spa, a beach-side bar/restaurant and a slightly larger on-site store. But, if you have a choice, I'd recommend staying at the South side and just doing the two-minute walk to the North when you need those things. The South is older than the North but it's way more spacious both indoors and out, better designed and even more lovely.


    • Avatar for robertt556
      By robertt556 Jul 15, 2016

      I've stayed all over all the Hawaiian islands! I love this location! It's amazing, great with young kids and close to restaurants and lots of fun things to do!

    • Avatar for laurah553
      By laurah553 Jul 15, 2016

      Stayed there in May 2016. I don't own there, but used my Staroptions. I was upgraded to an ocean view, and I believe it was partially remodeled. They were upgrading all the rooms, and during the process some weren't finished yet. It was beautiful and comfortable, but the rug was ready to be replaced, which it probably has been already. I just loved it there! I checked out the north side, but I preferred it south. The restaurant was great, and I felt like I was still part of the pool area while enjoying the lunch specials, and the breakfast buffet. I also loved that one hot tub is 18 and over, and it was nice and hot. I did go on a sales tour, which they are focused on selling Nanea; pre-construction just North of North building. I bought it, so I'm looking forward to going back. When Nanea opens in 2017, you can have use of all 3 resorts, staying at anyone. I think that makes this resort amazing- so many options! Local Boys Shaved Ice near largest banyan tree, and watching young girls hula at mall were great things to experience using the shuttle our first day to see what was near by. I rented a car; so going to learn how to surf, kayaking, snorkeling with lots of turtles, Luxury Luau (get tickets early for best seats), exploring waterfalls, shopping, site seeing, going to National Park (3rd highest mountain) and hiking it, were all great and full of adventures!

    • Avatar for sassy45
      By sassy45 Updated Feb 25, 2014

      We stayed here Feb 8-15, 2014. It's our first time to Maui and we loved it. Our suite was in building 3 and on the 4th floor with a side view of ocean. Our room was spacious with a small kitchenette which was perfect for us, we don't eat many meals in, usually breakfast. The bed was so comfortable!! The pool area was nice and plenty of chairs for everyone. They tell you that you can't save chairs for more than an hour, but it still goes on everywhere:( So the favorite spots are always taken by 8:00am!! The pool restaurant is good, but a little pricey. They do have a small store onsite, which is nice. They have a shuttle to Whalers village and a few other stops which is nice. About a 25 minute to Whalers on a nice walking path. We will be staying here again!!

    • Avatar for jannellg
      By jannellg Apr 2, 2013

      We rented an ocean front villa from Redweek ($2300/week for the unit with full kitchen and living room-we didn't get the lock off side).

      Check in was seamless (although they did push the timeshare presentation at the concierge's desk). They are very helpful for booking tours! We booked several very quickly and so far all have been great.

      We've only eaten pool side (yuck-stale chips with everything we ordered and my youngest refused the grilled cheese saying it didn't taste right). Pool side service was slow- 30-40 mins between drink/food orders. They are very busy this week since it's spring break.

      My kids love the pirate ship and slides. The pools are heated and very comfortable. Getting chairs together (there's 4 of us) has been a challenge. We got our towels down earlier, but as the day progresses, the kids want to move to other pools. That has posed a challenge. By 3pm, we had to park our butts on the lawn.'s spring break.

      I love our room (rented 8612 ocean front N/W side of building 8. It's quiet, and perfect views up/down the beach front walk way). The rooms are spacious even with a rollaway bed and the couch pulled out for the kids. The master bed/bath is spacious and there's plenty of lounging space with the large patio/table/chairs.

      I am planning spa treatments later in the week. Prices/treatments seem in line with other resorts.

      There are two stores on site that have a good variety of foods & sundries. Not too over priced. There's always Safeway and there's another really good grocery store North of here less than a mile up the highway.

      The only negatives: the bathroom/shower area doesn't look new or spotless (aged). I'm sure it's clean since the whole place smelled bleached out and we had to open all the doors when we got here.

      The king bed is lumpy. It's comfortable so I'm thinking it's the heavenly mattress pad they use(?). Seems odd.

      My family is very electronics focused. So we each have our iPads and we brought 2 laptops too. In the early morning and late evenings we all have our iPads going and we have no problems accessing and using the free WIFI. Love that! Thanks Westin.

      All in all the Westin is a great value for us.

    • Avatar for scotth408
      By scotth408 Nov 29, 2012

      We have never been disappointed with our stay at this resort. Excellent staff, food, drink and entertainment. There is alway something to keep the kids happy and if the kids are happy the adults are happy! Our two bedroom lock-off allows us to invite another family to stay and have twice the fun. Highly recommended!

    • Avatar for richardf430
      By richardf430 Apr 6, 2012

      We have stayed at the Westin Kaanapali Ocean Resort Villas for the past 7 years and love everything about the resort. The resort has been maintained very well and the staff's attention to detail can be experienced at every turn. The rooms are well maintained and the furniture is constantly being replaced / upgraded. The grounds are in fantastic shape and the beach is the best part of the resport. The water right in front of the Villas provides some of the best snorkling on the Island. We have seen everything from turtles to a Hawaiian Stingray. Our girls have enjoyed the resort from the time they were 8 and 10 to this year when they are 15 and 17. Plenty to do for kids of all ages and the safety / security of this smaller resort allows them to walk around and make friends with other teenagers.

    • Avatar for eric415
      By eric415 Updated Oct 14, 2015

      This place is spotless and absolutely awesome. All of the benefits of a luxury hotel, but you have a condo with a kitchen. Most nights on the grass they have some type of live performance of local hula dancers or musicians. The snorkeling is unbelievable right outside the hotel. Better than Black Rock. My kids (6,8,12,14) absolutely love it. You can also swim on this beach, if you just go 50 yards up the beach where there is no coral. You get the best of both worlds in that regard. I have been to 4 Seasons Wailea, Grand Wailea, Hilton Waikoloa, Kauai Hyatt, Kaanapali Hyatt and most of the other nice properties in Hawaii and I would rather stay here anytime. For a family, you can absolutely not beat it. The staff is friendly. The property is very open, unlike the new villas North next door at the sister property. Westin Villas North (next door) is very densely built and you feel closed in. This property does not feel that way. When you read a review on this site where someone says they stayed in the new building and did not like it, realize they are actually reviewing the Westin North, and not this property. There is a different page on Red Week for that property. The "new" building is the North property, which is a couple of years newer. The pool at the South property hardly seems crowded. I just returned 2 weeks ago in the busy season and had no problem getting seats in the shade under umbrellas most every day around the pool.

    • Avatar for janer37
      By janer37 Updated Jun 11, 2011

      We have owned at the resort since it first opened and it is NO LONGER what it once was unfortunately. We own 2 2-bedroom lock-offs, one in the North (Ocean front) and one in the south. We always do the lock-offs so we can stay for 4 weeks. The last time we stayed, in January and February, it felt as if we had all of the problems of being at home but without the comforts there. We had flooding airconditioners that caused the carpets to be sopping wet and had to deal with blowers to dry them out and then the padding pulled out, broken locking mechanisms on the sliders, screens on the sliders that kept falling off the tracks and worst of all, lumpy mattresses in almost each of the rooms that positively needed replacing.

      At both resorts you must make your reservations a year in advance if you care about your room location or view. It is based on the time you make your call. People trading in get the dregs. Since they are always either sold out by owners or owners trading their units, there are usually no rooms available if you have a problem with your room. We had a significant problem with each room in both the north and the south. We complained multiple times to the upper level management but very little was done. We were very dissatisfied with the response and feel that management has very little real control over the situation since the cleaning service has been outsourced and clearly does not answer to the hotel and is certainly unmotivated to provide good service. You would expect that when they see something damaged or broken that it would be reported and repaired, but it does not seem to happen. Mid-week clean ups might as well not happen. Our linens were not even changed. A direct complaint to the general manager was not even acknowledged by an email since he always seemed to be unavailable.

      I am quite sorry that we have purchased here. We purchased at a very elevated price at both the north and the south. We love coming to the resort because of it's location and you can sit on the beach and watch the whales breach but Westin needs to get it's act together soon. For a relatively new facility, a lot is going wrong. The "Westin bed" doesn't exist here - hard, lumpy with scratchy sheets. Shame on them.

      We love the resort and the location. Actually we love the older resort more than the North for various reasons. We would never sell our units because we have a lot of friends that always come at about the same time that we do. I think that is why it makes me angry at the poor management of the resort. For the incredibly high maintenance fees (possibly one of the highest in the industry), they should be doing a better job. Also, the fees have gone up a great deal over the years while a lot of the services have gone down. The management always points the finger at property assessments and taxes, but I believe that the serious lack of motivation of the staff is a significant problem at this resort. No one seems happy nor seems to have an attitude of what can I do to make your vacation just a little bit better.... If you leave your towels on a beach chair for too long, they will be removed with all of your things. If you drink wine or beer down by the grilling area you can be told to remove it. I even saw a security guard on his Segway take photos of men drinking beer from bottles - not allowed I guess. It was both the taking of the pictures as well as the Segways that bothered me - just too over the top! No warnings, just the photos by security...

    • Avatar for kens121
      By kens121 Updated Jan 25, 2011

      Owner since the resort opened. I think our first stay was only two months after opening. We return annually, often splitting our 2BR unit lockoff weeks up so we can visit about every six months. Conditions and maintenance have always been first rate. As a couple we can work with the studio and its basic kitchen, but the one bedroom really allows you to spread out and feel like you're in a second home. Bathrooms in either unit are spacious, with separate large shower and soaking/Jacuzzi tub.

      Full sized kitchen in the 1BR unit means we seldom even eat out. (The Maui Fish Market is a mile away.) Snorkeling is first rate right outside the property, and the shuttle to the Sheraton/Whaler's Village means the snorkeling at Black Rock is just a short ride away. With the "big" shuttle to Lahaina, you can almost stay the week without even needing a rental car.

      Pool is nice sized, with two whirlpools; and there always seem to be enough lounges available even when we've been there on 100% occupancy weeks. The beachfront walkway is now built from the park that borders the property up to the Hanua Kai Resort, so that's a great mile or so stroll up and back in the evening.

    • Avatar for debrah204
      By debrah204 Jan 16, 2011

      truly exceptional. beautiful property maintained in excellent condition. several activities available on site including yoga, cooking, kids club, wine tasting, etc. short drive to Lahaina as well as other snorkeling, hiking, island activities. The sunsets are magnificent as you walk along the beach only a few steps from your home. Can't recommend it enough.

    • Avatar for les13
      By les13 Dec 29, 2010

      Christmas 2010. Very good resort, nice location, good beach, good pools (not Atlantis, but good). Sports bar had great food, on-site italian restaurant was bland. Beds are comfortable, units spacious. Mid-week housekeeping was "change sheets/towels only," no cleaning whatsoever. Staff is great.

    • Avatar for floydf4
      By floydf4 Oct 9, 2010

      We love staying here. We have owned since it opened and its our favorite place to stay. You can't beat Westin comfort and accomodations. We snorkel all over the island and keep coming back to right in front of the resort as our favorite place.

    • Avatar for michaels853
      By michaels853 Sep 30, 2010

      We had such a wonderful vacation. We would definitely go back to The Westin and rent from Eric again. He was so easy to work with and very patient. The views and location were the best. We could not have asked for a better vacation location.

    • Avatar for alfredn1
      By alfredn1 Jun 14, 2010

      My wife and I have stayed here on 5 of the last 7 years that we vacationed on Hawaii.Each visit has been FANTASTIC!The 1 BR Premium is more than spacious for a couple.The grounds are straight out of a travel magazine spread.The beach is a short stroll from the pools.The amenities are top quality,but if you find anything not to your liking,a call to maintenance will have them at your door within minutes.The 'Heavenly Bed' will guarantee you a RESTFUL & REFRESHED nights sleep.The resort is so relaxing,that you can't wait to return from your sightseeing excursions!Really! We measure all of the other Starwood Resorts by this one.

    • Avatar for shirleyc73
      By shirleyc73 May 14, 2010

      Just returned from a wonderful time in Maui. Many nice features of the resort: courteous staff, beautiful pool, close to beach, grill clean, grounds well kept, but not what would expect in all aspects for an upscale, 5* resort. Needs better maintenance in the unit. Carpets in our unit were frayed, grout was worn out in the shower and bathroom floor. This gave the appearance of mold, which the staff kindly came to reclean. However, after they couldn't get it out, maintenance came to inspect and realized that it would have to be regrouted.

    • Avatar for leslieveres
      By leslieveres Apr 1, 2010

      We just got back fom a fabulous stay at this resort. Our villa was a deluxe corner oceanfront unit that was amazing! The Westin's Oceanfront Corner units are situated very close to the ocean...maybe the closest of all the condos lined up on Kaanapali Beach. The villa had large, beautiful windows on two sides, lots of space, and a very nice balcony where we could watch the whales . The villa was gorgeous, comfortable, and clean. The landscaping, pools,and staff were all 5 Star!

    • Avatar for barbara458
      By barbara458 Updated Nov 23, 2009

      i cannot believe the amount of people hammering the marriott i own at both and would sell at the westin to go to the marriott any day of the week. the service at the westin is terrible, the location is terrible and the prices are terrible. just came back yesterday and i will not go back there- anyone want to trade a marriott week for a westin week? the program does not compare to marriott and they sold almost everything on the property as an ocean view- even first floors with a view of the garden- oh yeas marriott calls them garden view. seriously- anyone want to trade ownership of a marriott for this westin i will look at almost any marriott propert (except florida as i already own there.) maybe westin should take a hint from marriott and not have union bartenders- how silly-union bartenders they make 22 an hour all benfits and we tip them- they should be tipping us!!!!

    • Avatar for carolynm64
      By carolynm64 Oct 15, 2009

      Pluses: great snorkeling beach, beautiful pool, spacious villas, heavenly beds, shuttle to Lahania, most staff helpful and friendly. Barbecue grills nice spot to meet others.

      Negatives: front staff not very friendly, food was ok, had to pay for exercise classes - expensive - $24 for a yoga class! I encountered one unfriendly staff at conceirge desk but the rest were great! Had to pay $10 each time we used a regular lounge chair on the beach.

      Overall it was a nice place to stay and we would do it again! Save money and bring your own snorkel equipment, camp chairs for the beach and rafts for the pool and beach.

    • Avatar for zezeez
      By zezeez Jul 8, 2009

      We stayed here in June 2008 in the origional building and had an ocean view. This resort was top notch. Washer and Dryer in ALL units! The resort was very clean, staff nice and friendly. Plenty of activities. Nice pirate ship pool for the kids. The beds in all Westin properties are "heavenly" so no issues there! The snorkeling was great right in front of the resort, literally at chest deep water there was coral and fish to see. It was amazing, so bring your mask for a look around! There was no problem getting a grill by the pool. This June 2009 we stayed just a few resorts down at the Marriott Ocean Club. It was also top notch as long as you get the new buildings. The origional one is dated and doesn't offer the full kitchens or w/d in unit. But there is a big laundry mat for free on the first level. All in all we like both places a LOT and would stay at either on again and give both a 5 star for differnt reasons. The Westin was more up scale, but the Marriott was amazing with palm trees everywhere and the pool was fantastic. It looked more like a tropical paradise at the Marriott. The Marriott was smaller and more fun to walk around, the Westin had better activities and babysitting in their kids club. The Westin will not let kids under 10 in the hot tub. The Marriott advises against it but does not restrict it. They keep one hot tub perfect and all the kids go in that one. Then they kept the other hot tub really hot and the adults that like it that way went in there! Good thinking on Marriotts part! Other differences are: Snorkeling right at resort beach at Westin......Marriott was small surf waves the whole time and NOT good at all for snorkeling. Black Rock is between the two resorts and you can walk there for wonderful snorkeling, but it is a good long walk from the Marriott and aftering doing it once, decided not to do it again! The pools are funner for kids at the Marriott. Both offer borrowed sand toys for the kids, so no need to buy them. Both have a borrow a book, leave a book library which I always find nice. I have read on here not to stay on the mountain side of the north resort at Westin b/c of sewer plant odors, but in the front of the old building is no problem at all! The building was totally modern and nice inside.....Looked bran new! I think you should try both the Westin and Marriott resorts here on kaanapali you will not be disappointed with either! If you are going to buy a timeshare I would recommend Westin b/c you can trade internally and all Westin's seem to be equal quality. Plus all Wesin units seem to have w/d and functional kitchens even in the smallest lock off sides! Marriott is hit and miss what you are going to get and some don't have w/d in them or anything more then a minifridge and mini microwave.......really just a hotel room for the lock off portion!

    • Avatar for rickc167
      By rickc167 Jun 21, 2009

      Just returned from first visit to Hawaii. Stayed for 2 weeks in Maui; first week at Marriott Ocean Club, second week at Westin Ocean Villas. I'll use a comparison as a review and a 1-10 rating.

      Location: TIE (8) = 2 miles seperate the two properties and each have advantageous locations

      Room: Westin (9) = occupied the single best unit at the Westin (2631/2630=top floor ocean front new building w/ largest balony) GET THIS ROOM if you can; at Marriott (6)stayed in Lanai (older converted hotel) 2 bed/3 bath...OK, but missed a full kitchen; If we had a new room at Marriott, I've a feeling that Westin would have lost out overall.

      Grounds: Marriott (10) = Gorgeous park-like setting...stunning/lots of private areas around the pool with high-end umbrellas; Westin (7) was nice but felt like a resort...Westin pool chairs are so close you have NO privacy and there are very few chickies for which you have to hunt or go down at 730AM to attain

      Outdoor grills: Marriott (10) = New VERY high end granite surrounded outdoor grills that are numerous and conveniently located-probably cost over $10K for each pair. Westin (7) nice, but more like a built in outdoor home type gas grill as opposed to Marriotts professional grade

      Beach: Marriott (7) = The beach directly at Marriott is nice, but further down toward Sheraton it is very nice; Westin (5) = Nice to look at but unusable due coral. [As reference, we've traveled extensively throughout the carribean and typically vacation in Aruba which would score a (10) for beach quality]

      Luxury feeling: Westin (8) High end products and service abound-nothing feels cheap except the beach towels; Marriott (7)...felt like a Marriott.

      Service (front desk/restaurants/shops/bellman/valet): Westin (9) = VERY professional upscale service; very responsive. Marriott (7) felt like a Marriott.

      Housekeeping: Westin/Marriott (4). Both resorts have subpar housekeeping standards. Each have a 1 time per week cleaning; When the sofa bed was opened the previous occupants bedding was still in place and very unkempt; Marriott had mold on the shower curtain and between some shower tiles; Westin had hairballs on shower floor; Westin housekeeping made the bed and left some towels replaced, nothing else done. Very disappointed with housekeeping at both properties and both felt somewhat dirty. Would not purchase from either for this fact alone. Our timeshare in Aruba (CLBR) has housekeeping 6 days per week and on the 7th day (Sunday) towels are replaced...and costs far less (albeit a somewhat older property) than either of these properties but still maintains a far superior beach with great service.

      Recap. We had a nice time at both resorts and would probably return, but Maui would not be our first choice for destination.

    • Avatar for davem26
      By davem26 Updated Jun 17, 2009

      My family of four stayed here from 6-11-09 to 6-18-09. Our room was located in building 8 in the North Villas. We had room 8103 on the first floor. It was awesome. We had the large one bedroom which has a huge patio on the first floor. We had two padded loungers and a table and four chairs on the deck. We could sit on the patio and see the pool and ocean. We were able to walk fifty feet to the pool or about 50 yards to the ocean from our patio. It was incredible. We had sunset views and ate dinner on our patio every night. There was six gas BBQ's located 25 feet out out front door which made grilling simple. I would live in this room if I could. We could not have asked for a better stay. The beach was not crowded like other nearby beaches and the snorlking was good. We had a large turtle swim right by us at the resort beach while we were snorkling. I don't own here, but I do own two Starwood properties. Starwood has been great to us. I did tour the Marriott timeshare on Maui. It is a very nice property, but that part of Kaanapali Beach can get very crowded. We are planning to come back to this resort for two weeks in 2010.

    • Avatar for steves91
      By steves91 Apr 27, 2009

      Westin Clean Westin bedding Westin shampoo Westin service

      Really wonderful!

    • Avatar for robertg423
      By robertg423 Feb 26, 2009

      We have been here two weeks. The first week was Presidents Week and we stayed in the South Building. This week we are in the North Building.

      Service is excellent. The resort staff are friendly and helpful. The other guests, many coming from the NE are being refreshed and renewed and escaping the winter like us.

      We are owners and rate this facility 5 star and would like to buy another unit.

    • Avatar for nickk28
      By nickk28 Feb 21, 2009

      Stayed at Marriott Lahaina Villa first week - 5 stars, excellent. Stayed at the Westin the next week. There is no way we will ever come back. We took the advice of earlier reviewers to call and state a preference for our oceanview one bedroom with lock off room to highest/closest to ocean possible. We even stopped in the prior week to say hello and get acquainted with property. we asked for an early a check-n as possible as we were already close by. We got our room exactly at 4pm, it was nowhere near the ocean. The smell - not as I had heard from the water sewerage plant up the hill - but from the exhaust from the property's very own engineering plant. I tried to change rooms and was told that "somebody has to get these rooms". Even though the weather was cooler and much windier than the previous week, we could not even open our sliding glass window due to the discharge gasses' odor. The pool was closed for aboiut 6 hours on two of the days due to sanitation issues. We could not even arrange for a one hour late check-out. Did I stay the staff was less than aloha? Needless to say we are not buying here and will never stay here again

    • Avatar for karen3043
      By karen3043 Updated Jan 22, 2009

      Stayed at the Westin Vacation Ownership South property (6 Kai Ala Drive) - Jan 5-19

      Bellman - 5/5 (friendly, personable, and v helpful)

      Concierge - 4/5 (lobby concierge 5/5 in tower concierge 3/5)

      Front Desk - 2.5/5 (provided only the basics and not very friendly - missed expectations)

      Pool - 5/5 (great for kids and adults)

      BBQ Area - 4/5

      Beach - 4.5/5 (nice and empty in comparison to the Kaanapali beach - main beach around Black Rock)

      Parking - 5/5

      Rooms - 5/5 (clean, spacious, multi - functional)

      Kids Programs - 5/5 (variety, movie nights, quality staff that cares, and flexible)

      All in all I would consider returning.

    • Avatar for reneec70
      By reneec70 Dec 5, 2008

      This resort really is a top notch facility, especially if you know to call in advance and secure the unit(s) with the best views. We are owners at this resort and have stayed here on three separate occasions. On all three stays, everything has been perfect. It should also be noted that we regularly stay at 5 star resorts including the Four Seasons and Aman Resorts, so we know a good resort. The original South property is better - larger units with better views. There is a total of three buildings here and the original building, building #2, has just been refurnished and updated - new furniture, etc. so everything is spotless. It is true that some of the "Oceanview" units do not have direct ocean views, but if you call in advance to reserve your unit, you should get a good view. I would forget the islandview units though as these do have views of the parking lot and highway. It should also be noted that this property is ideal for families and kids. We took our 18 month old son here this past Thanksgiving and he had a ball in the main pool with the waterslide. There is also a pirate ship pool for little kids on the north side which is great. The beach here also has the best snorkeling - better than Blackrock because the reef is much longer and wider, so thus more marine life. I am a diver, so I know if there's good snorkeling or not. I wouldn't necessarily pick this place for a honeymoon since it is more family oriented. The large units have full kitchens and bathrooms with spa tubs - about 1000 square feet for the 1 bedroom. I've also NEVER smelled any sewage so I don't know what the other reviewers are referring to. Overall, this place is fantastic and I plan to return every year!

    • Avatar for jacobj3
      By jacobj3 Nov 2, 2008

      I am an owner, and I was upset to see the teak pool chairs with soft pads had been replaced with mesh chairs and no pads.......bummer. Feels like they hired a Marriott Staff member and took direction from him / her. Does not really seem like a high caliber Westin anymore, more like an Embassy Suite or a Marriott.

      The room we had was missing the sofa table, but the room was clean. We have always been concerned that Westin was hurding people through like cattle to sell sell sell the place and now that this building is sold out, I'm afraid the things we really liked about it are about to disappear.

      The sewage treatment plant is a small one and it's about 1 mile north east of the complex, Google it if you want to see it. Marriot sales people always show pictures of the sewage treatment plant in their presentations, but what they don't tell you is there is plenty of crap in their sales information and lots of pee right there in their pools..... :)

      Nice complex, we like it, but we are worried about it staying nice and we see prices falling at the Northern group of towers, with lots of specials and points and free vacations, free this, free that; so ask for a lot if you are going to buy....

    • Avatar for jamess396
      By jamess396 Oct 8, 2008

      I stayed at this resort in November 2006 and was very disappointed.Despite being told that we had a room away from the construction when we arrived we were given a room directly facing the noise and mess.We were told throughout the week that no other rooms were available although we knew that was not true.

      The only defenders of this place are some of the owners who paid ridiculously high prices to buy their"oceanview"unit although you will see reviews from owners who can never get the unit they expect.There is a very large timeshare operation there which brings in lots of people from outside to gawk at the people lying around the pool.There is no aloha spirit here,just a concrete edifice that could be anywhere.

    • Avatar for normanl7
      By normanl7 Updated Sep 12, 2008

      This is an awesome resort with every amenity. The rooms are the best part about staying in Maui, next to the golf, snorkeling, fishing, hiking, bicycling and the food. Wow, what a wonderful experience.

      You will totally enjoy your stay.

      Norm, San Diego

    • Avatar for toml146
      By toml146 Aug 17, 2008

      Sewage Plant. We just toured the Marriott Maui, and yes, the sales associate told us there was a sewage plant by the Westin and even pointed to it on a map. I have no idea if this is tru or not bc we never checked. This was not a typical Marriott first class sales presentation (we are Marriott owners in Aruba) and it showed how desparate this guy was to make a sale-- even if it was true. NOTE: disregard my star rating--had to select something to make a comment.

    • Avatar for williamp135
      By williamp135 Aug 7, 2008

      Have stayed at this resort 5 years in a row. Great resort! I have never smelled sewage, so I am not sure what the other reviewers are talking about.

    • Avatar for ron1031
      By ron1031 Aug 4, 2008

      This is what you dream of when you think Hawaii!!! With the shuttle service into town why stay anywhere else?

    • Avatar for rickm76
      By rickm76 May 22, 2008

      we have stayed at the resort several times now and although we enjoy the close proximity to the beach, our love for this place is conditional. we were never informed by the sellers that this location was almost across the street from the sewage plant. the smell is awlful at times. we have stayed at the north property as well and it is unacceptable. shame on starwood for not disclosing this in their sales presentation. they have the audacity to launch a third property for sale directly across the street from the plant. i predict a class action lawsuit amongst the owners for such blatant disregard for a material fact that all should know prior to purchase.

      the first property was built with nice space and amenity, now old and badly needing refurbishing. the north property reminds me of military barracks or close quarters like a prison. what were they thinking. the corridors and hallways are unfinished and poorly designed. it is obvious that quality is not a priority with the vacation ownership division, just greed and high maintenance fees. it is too bad, because westin hotels have more to offer in service and quality. maybe someone will read some of these reviews and wake up and do the right thing.

    • Avatar for dejak
      By dejak Updated May 14, 2008

      We rented a 2 bedroom unit during the Mother's Day Weekend, (5/9 - 5/12). We had requested to stay in a room overlooking the pool area, but instead got a room on the ground floor overlooking the Kahekili Beach Park parking lot, pavillion, and poor landscaping. The air also smelled like the sewage plant that is located directly across of the resort. Yuck! I pity those in the North building. The one bedroom unit with the kitchen had filthy furniture and carpet. The room setup was quite odd. You could not view the television from the kitchen or dining table. You would have to be sitting directly in front of it for a good view. The bathroom seemed bigger than anything else. That was a plus. The studio side was much cleaner, but the balcony was built for a menehune. I could have sworn it was 1 ft wide by 4 ft. long. The entrance way to the units was really a waste of space. The swimming pool area definitely need upgrading. You had to bend your knees to be submersed in water up to your neckline. The deepest is 4 ft. The waterslide should have been named "the slowslide." The problem is that there isn't enough water running through it to give you the speed that you need to enjoy it. People were actually using their hands to push themselves down. The shipwreck for kids should have been located near the main pool area in the south building. The game room was a disappointment for the kids. It turned out that they removed all of the games and left it an empty room. The food was fantastic, but the service really need to be better. We waited a little over an hour for our breakfast order at the Pulehu restaurant. It turned out that they only had 1 cook working that morning. The view from the Pulehu restaurant is a building. I am still confused as to why they would put a building in the middle of 2 buildings. That was very puzzling. I really felt like I was staying in a ghost resort. No people. No action. If this resort would upgrade its rooms, service and location (away from the sewage plant), I am sure it would be a 5 star resort without a doubt.

    • Avatar for daves152
      By daves152 Updated Apr 20, 2008

      After 2 weeks, all we can say is ...Wow! This condo resort is absolutely 1st class, 5 star all the way. It is the best vaction resort we have ever stayed in...anywhere. Its amenities are quality and pampering. Location, accomodations and service is simply superb. Maui itself is amazing. Linens and towels are plush and bathrobes are provided which is really nice. Housekeeping does a quick tidy every day and beds are made. Condos are totally cleaned midweek. You can arrange for a full clean daily if you want, but we saw no reason for it. The utility closet had a broom and vacuum, iron and board. Each unit has its own washer and dryer which came in really handy. We did see some complaining about daily houskeeping but they had obviously never stayed in a condo resort and were used to hotel room service. It was obvious that the only people complaining at all, about anything, were those who who expected white glove and royalty service and still wouldn't be happy. The beach is fantastic, endless and low key. BlackRock is a short walk and the snorkelling and diving in front of the resort is as good as anywhere else on Maui. The pool chaise chairs are brand new, plentiful and very comfortable. Big fancy cabanas and chairs can be rented for those who want to lavish it up for the day. The pool is heated and huge and there are 2 big grotto style hot tubs. We liked that the kiddie pool is totally seperate and away from the main pool. It is large and has a gigantic pirate ship and slide as well as lounge chairs and bbqs for a nice family day area. Grocery on Maui is excellent and reasonable unlike what we had heard. Lahaina has it all and is a great place to frequent. We had a rental car but the free shuttles ran all day and night, everywhere. If we had to make any complaint, it would be that we couldn't stay longer. Cant wait to get back for our next stay....real soon.

    • Avatar for lauras187
      By lauras187 Mar 31, 2008

      Maui is the place to be. At the Westin Mid-March and the weather was perfect. Sadly, have to agree with other comments, the service at this beautiful resort, is sub-par. Not sure what is wrong here,but the staff needs a behavioral adjustment. We are status SPG members and owners as well. While the resort is absolutely beautiful and spotless, the overall staff is not into service at all. It is almost as if a guest's presence is unwelcome. Even brought this up to the hotel and they agreed that they, indeed, do have a problem staffing the hotel. This seriously needs to be addressed. The food in the restaurants is amazing, the wait staff, McDonald's trained? The over-all staff needs to be terminated or reprogrammed. Once that is addressed, this resort will be perfect; the foundation is exemplary, staighten out the staffing problems and it will be outstanding.

    • Avatar for laurao29
      By laurao29 Feb 28, 2008

      Six months ago (our last visit) I would have given this a 5 star. But as I write this from an oceanview 1st floor i am going to downgrade to 4 star. Since they have opened up the north villas I've notices a few things I don't like. 1. They went from really nice cushioned lounge chairs that were plush to mesh type chairs that are not nearly as comfortable. The nice chairs have been moved to the cabanas only which require a rental.

      Overall I have noticed that the room quality has gotten a little shabby. Lots of stains in this particular unit on the carpets and furniture. As we entered the room they were just finishing steam cleaning the carpets. They were soaked. I also noticed that the staff seems less friendly, which concerns me.

      Its still a great place to bring the family but not sure if its still the place to bring your spouse without the kids.

    • Avatar for time36
      By time36 Updated Feb 1, 2008

      Just returned from the Westin Kaanapali, staying January 20 to 27, 2008. We were in a one bedroom on the second floor, over looking the childrens' pool. Westin has done a great job with this property. The furniture, televisions, beds, and linin are all high end. We used the shuttle service to go to Lahaina and down to the Whalers' Village, it was very handy. The only complaint would be that the Westin complex is so big.

    • Avatar for stephaniek15
      By stephaniek15 Updated Jan 27, 2008

      We just returned from two weeks at this resort and loved it! Because we got one week from interval and one week through redweek and had to fill the gap and a day on either end (times 2 rooms), I can truthfully say that we say a broad spectrum of the rooms. While some were over the top great, the very worst I could say about any of the rooms was that for 1 night we overlooked the parking lot. The beds and baths live up to the heavenly tag. My one complaint with the rooms would be the large shutter louvered openings over the bathtub to the bedroom that are in all of the units. While they are a nice way of opening up the vista, when combined with the fact that all of the bathroom lights come on on one switch, getting up in the night may well wake the dear spouse. The staff was incredably helpful in coordinating all of our rooms and were very flexible about moving our reservations around between the two phases of the resort so that after the first night we were always in the same building on the same floor. As our child is a fish even though only five we hung out by the pool in the 1st phase of the resort which has a modest water slide open from 10-5. Even though we were there during a peak golf tournament week, we were able to get the same shady tiki right by the water slide 10 days out of the trip at 8 am. The villa's restaurants are very good for lunch or breakfast, but if you want something more interesting there are loads close by including at the nearby Hyatt Regency and the mother ship Westin as well as Roy Yamaguchi 5 minutes away. If you are going whale watching (the harbour was whale soup while we were ther,) easily visible from the balcony), I highly recommend Safari Tours. Not the giant boats that go 5 mph and park in the harbour a mile from the action. Not the tiny dingies which get you right up to the whales but have no bathrooms and no real seats. Safari has a Coast Guard boat with a bathroom and padded back supported seats (all front row and shaded) that gets you right up to the action. For diving, if you are going in the winter months, I dont recommend the shore diving that the inhouse 5 * Scuba provides. No criticism of 5*, but the visibility is much better 20-45 minutes out. Lahaina divers will take you out to Lanai to Cathedrals etc (where my 5 year old saw the pod of 200 dolphins), or to the inner crater of Molokini or the back wall of the crater where the current was ripping and we saw a 10-12' tiger shark. Had to love the newbie who said 'what was that pretty stripe-y dolphin? His nose was different'.... The Captain of the boat said we called 'Heeeeereee Kitttttty Kitttttty' just for you! It was a great trip all around. I highly reccomend the resort.

    • Avatar for brette9
      By brette9 Updated Dec 3, 2007

      This is our 3rd year in a row staying here. My friend is an owner of a 2 room Ocean View lockout.. Each year gets better and better.. Yesterday at the pool someone informed me of and guess what, I just rented a second week for $695.....for the whole week starting tommorrow Dec 1st. A one bedroom.

      The things I like the most at the Westin Ocean Villas: The shower heads and comfortable beds. The staff is faboulos. Jessie the bellman is our favorite. Parking and internet is free. I have seen those as much as $20 each at some places. The BBQ's are great. We always plan on at least one night at the pool BBQ. It is easy to snk beers and ocktails down there as they never come check. The hot tubs and pools say they close at 10pm but we are usually there until midnight and have never been told to leave. The safe in the room is nice for those of us who still use cash...The balcony's are big and scenic. We wvwn slep on night on out balcony on the lounge chairs. Scuba at the resort. It is $100 but worth every penny, they even take you to the ocean. There is a $5 drink special every day.....Use it, yesterday I went to the Grand Wyalaya and paid $12 per drink and $4.50 for a soda at the pool. Ouch.....

      Helpful hints: COSTCO WHEN YOU FIRST LAND......Rent a car as you are a 5 minute ride to Lahaina and 40 minutes to the airport. Go to BiG Beach and Litle Beach if you feel wild. (Little beach is Nude).. Cool Kat cafe has a great live act during dinner Sunday & Wednesday. Pioneer Inn for Breakfast. Kobe restuarant is a joke... Go to a Luau for sure. Old Lahaina is probably the best. Hana is way too far and a scarry ride. I went half way and turned around. Save the gas..

      No matter where you stay, COME TO MAUI !!!! You will love it here.............

    • Avatar for lgv
      By lgv Updated Nov 19, 2007

      Brand new property!

      Well appointed rooms.

      Excellent service and location. We actually traveled to Maui to buy at the Marriott Maui Ocean Club. At the time, the Westin was 100% pre-construction. We happened upon the Westin, after the Marriott spoke ill of the product, and purchased right away. The product quality and location were far superior than Marriott's product.

      We have now stayed at the Westin Villas for five years-- ever since the property opened. I can't say enough about the Ocean Front 'center' units. Two large lanai's. The OF units are directly on the beach-- we love to leave the door open on the lanai and hear the waves crash! Relaxing.

      I would recommend this resort to anyone.

    • Avatar for sheila118
      By sheila118 Sep 1, 2007

      Stayed July 14 through 21 and had the most beautiful week ever. Stayed the first week on Kona in a Wyndham resort and what a difference! The Westin is first class all the way. Made reservations early and got just what we wanted. Top floor ocean/pool view. The key is to reserve early. Unit is beautiful with its granite and marble. The lanai is quiet and breezy. Shower and bed are the best! Comfy robes given. Service was great all around. Pool and beach beautiful. Restaurant food was excellent

    • Avatar for lauraj78
      By lauraj78 Aug 6, 2007

      Rooms need to be refurbished. They are outdated and for the price you are paying you don't get your money's worth. The rest of the resort is very nice. The pool is wonderful. Restaurants are good and it's in a great location on Kaanapali beach.

    • Avatar for johnr416
      By johnr416 Updated Mar 20, 2007

      Spectacular snorkling right off the beach. Glorious sunsets, too! The ammenities are top notch. The staff friendly and helpful at all times.

    • Avatar for jp123
      By jp123 Updated Feb 8, 2007

      We stayed Christmas week 2006. A 1BR/1BA that we rented through RedWeek. 2 adults and 3 teenagers. We generally liked the resort and the unit. Agree on the heavy pocket door in the bathroom, nice heavenly shower and bed.

      Two annoyances were that at check-in there were 3 names on the reservation - mine, the owner we rented from and someone else. So check-in took too long, left me a little nervous, and all week long we kept getting concierge calls to the third party...I still have no idea who they were.

      Also, the unit was never cleaned although a midweek cleaning was promised and scheduled. We called several times and they never came. We finally just took new sets of towels and one set of sheets and let it be. But that was disappointing particularly for a Westin.

      Grounds were nice; restaurant was good and service was very friendly. We actually liked the location away from the main Kaanapali beach -- a little quieter. Underground parking that we got a space ~50% of the time. The pool chairs very comfortable and the pool not too loud, but you have to get there by 8am to reserve a chair or you are out of luck. In- room internet and also a business center with 2 pc's and a printer which was convenient for boarding passes etc.

      We were never asked to take a timeshare tour which was a nice respite from some other resorts where we have stayed. We would stay there again and recommend it to others for a reasonable price.

    • Avatar for hughs12
      By hughs12 Jan 28, 2007

      We stayed there in Sept. on a timeshare sales promotion. Very nice resort. Our room opened onto the new construction, no view. Resort amenities were decent. Enjoyed the pool and the waterslide, yeah, even at my age waterslides are a hoot. Definitely a family resort. Food at the cafe was OK. Definitely rent a car to see the island. Take a helicopter tour... wow.

      Beach was nice, and terrific sunsets! We'll come back with our grandchildren.

    • Avatar for davidm323
      By davidm323 Updated Jan 10, 2007

      Island View Studio 12/31/2006 - 01/07/2007

      We have been to several other timeshare properties over the years and just returned from our first use as owners at Westin's KOR Villas. At times it was easy to forget we were at a "condo" and not staying at a high-end resort. Other properties slap some condos close to existing resorts... this property IS the resort and at the same time - it doesn't try to be something that it is not.

      We are glad we own this spot on Maui for a family vacation and we eagerly await our next visit.

      Only complaint... and it isn't even really a complaint - I would appreciate an adult pool/spa area to relax in (every time I went to use the spa, kids were playing) BUT this is a family resort - so expect there to be plenty of kids around - doing what kids do when they are on vacation (therefore I don't recommend this resort for adults looking for a romantic get-away).

      Villa - 5 stars; Food/Bar - 5 stars (for what it is - a poolside bar/grill); Pool - 4 stars; Beach - 5 stars; Shuttle Service to Lahaina/Whalers - 5 stars; Staff - 5 stars

      I give this place 5 non-snob Family Stars for what it is...

      - a high-end FAMILY condo resort complex - with beautiful, modern, clean villa "rooms" - AIR CONDITIONING (many condos on Ka'anapali do not have A/C) - a resort style pool - an on-site bar & grill - a great resort- calibur on-site staff

      ... on the best stretch of Ka'anapali beach... that is isolated from the bustle (but close enough with a free shuttle ride) and an overall great place to have a Maui family vacation.

    • Avatar for deniselew
      By deniselew Updated Jan 6, 2007

      Stunning resort, great service, well-maintained villa and awesome views.

    • Avatar for vicat579
      By vicat579 Updated Dec 27, 2006

      For us it just didn't live up to our expections. Since I cannot give a half star I rated it 3 stars however it should be 3.5 stars.

      We had a full 2 bedroom unit on the 6th floor in building 3 with a very nice view of the pool and ocean. Check in was quick and easy and they had the one bedroom side ready for us at 1:00 PM. Although we didn't stay there that first night we checked in and got our keys. The foyer between the units is a complete waste of space and I had to buy door stops to keep the doors open between the units so my Mother in Law didn’t feel unwelcome to come into the living room and kitchen located in the one bedroom side. The kitchen was a nice size but the refrigerator and freezer had a horrible smell so I went to the store and purchased 2 boxes of baking soda and put one in each location and it didn’t even touch the smell. The dining room table is too big for the space and the furniture placement wasn’t the best with just one smallish sofa and a chair. The furniture was well used, very soft and needed to be replaced. The décor was not very Hawaiian and really could have been any Westin anywhere. It had more of a Southern California feel than a Hawaiian feel. Having the washer/dryer unit behind the entrance door was a real pain if you wanted to keep the door to the unit opened. I had heard the washer/dryer was a complicated to operate European set however our unit had a whirlpool stackable set that was very simple to operate. The bathroom was huge and very nice and I loved the heavenly showerhead. The pocket door to the toilet area was extremely heavy and hard to close. I don’t know why they would use a solid core pocket door for a toilet area. We never used the large jetted tub. The bedroom was a decent size but the heavenly bed was way too hard for both my husband and me. When I called housekeeping and asked for 2 egg crate mattress toppers they seemed shocked I did not like the bed and asked me to check under the mattress to see if a board had been placed there for a previous guest. There was no board and they do not have any mattress toppers for the heavenly beds so we made due with the mattress toppers they provide for the sofa beds. The studio side was very nice and I really liked the mini kitchen set up. I thought they did a very good job getting everything you would need into a small space, mini refrigerator, dishwasher, sink, microwave, smooth top 2 burner cook top, toaster, blender, coffeemaker dishes and utensils. The studio side would be just fine for a couple or small family. The only negative to the studio was no balcony. The limited grounds were nice with a green lawn area near the pool and a koi pond but not a lot of green open space, but hey you are beachfront in Hawaii! The resort is set back from a beautiful beach with excellent snorkeling. It is set back further from the ocean than I expected and I missed not being able to hear the ocean when out by the pool. The pool slide was a big hit but the pool was too small for the resort especially when they were using part of it for water aerobics classes. I can’t imagine how busy the pool area must be during the busy Holiday and Summer seasons. The pool temperature did not seem too cold for us. It felt cool (refreshing) when you first got in but in a couple of seconds it was just fine. If you wanted a free umbrella you needed to find one by 7:00 AM and the pool shack (where the towels are) does not open until 8:00 AM. At the end of the day we would get fresh pool towels and take them up to our room to use for the next morning and that worked out fine. The wait staff at the restaurant and pool were extremely nice and I cannot say enough kind things about them. They worked very hard and always had a smile on their face. The food at the pool side restaurant was good although we never ate dinner there, breakfast (off the menu) and lunch (usually by the pool) was just fine and we were always satisfied. We were not on the construction side and never heard any construction noise so it was not an issue for us. There seemed to be a lot of units with poor "views". The island view units face the highway and even many of the lower floor pool/restaurant facing units don't offer much privacy. Several times in the elevator when we selected the 6th (top) floor other guests commented on how lucky we were to be on the top floor. We met several unhappy owners who were given less than stellar view units. (We rented our unit from an owner thru Redweek). All in all it is a nice resort but offers nothing that I would say is exceptional for the price you have to pay to own at this resort, the high yearly maintenance fees, the high costs to rent from an owner or directly from Westin especially during peak times like Summer & Christmas (compared to other timeshares). The units are spacious and the resort fronts a beautiful beach however unless it was a SUPER great deal we would not return to this resort. We are not owners at either resort however our family prefers the Marriott Ocean Club and that is hopefully where our future Maui vacations will be. Aloha!

    • Avatar for violaonken
      By violaonken Sep 15, 2006

      We stayed here may,2006. We were very disappointed with the property. The rooms were nice, we had a lock-off. The pool area was very hot, the U shape buildings blocked the breezes, also very little shady spots. The beach was next to tules which smelled like something was dead. There were used condoms in the sand. I really was surprised that a Westin property was so poor.

    • Avatar for mph
      By mph Sep 4, 2006


    • Avatar for ipo1969
      By ipo1969 Updated Jul 19, 2006

      This is the only time share on Maui that offers all the amentities of a luxury hotel. We spent several days at the beautiful Sheraton Keahou hotel on the big island, and at the Fairmont in south maui with our two daughters this past June. We were all thrilled to finally check into the Westin for the last week of our trip. It was such a trreat to be able to relax in our spacious apartment, not have to rush out for breakfast etc., yet have all the services and amenities of a hotel available to us. We even did go out to a delicious breakfast in the restaurant adjacent to the lobby and beautiful water garden. Also, there is so much more to do in West Maui, than South.

    • Avatar for guybusy
      By guybusy Jul 13, 2006

      Stayed here in June 06 for 1 week. Had 1BR corner unit with views of the freeway/mountains and construction, but even those views were great given the dramatic cloud formations. great patio and kitchen spaces. great snorkeling beach on property no need to travel to snorkel. lots of adult only pools. first class all the way.

    • Avatar for addisonc
      By addisonc Updated Apr 23, 2006

      My wife and I just returned from a 5 night stay in a studio. To see the smile on her face and have her comment, "I'm so glad we are owners..." is worth the annual fees at the Broadway Plantation. We were not in the room much, but the standard Heavenly Bed was... well, Heavenly. The dual shower heads and whirlpool tub were nice touches and there was free high speed internet at this location. There was never a hesitation to come back to the room to recharge... the attention to detail with tile floor, marble countertops, roomy bathroom, etc... made you almost not want to leave to see the rest of the resort. Everyone's children seemed to love the pool and I smiled every time I walked by a sign prohibiting the "reserving" of lounge chairs. I stopped by Safeway to load up on groceries and when it was time to resupply, was glad to see that the convenient general store on property had competitive prices. Restaurant prices at the resort are consistent with other area restaurants. If you want to see Maui, a rental car is a must. Ka'anapali is a short 40 minute scenic trip from the airport, and after driving all of Maui, you will conclude that the Westin Ka'anapali is the best location for beach, snorkeling, swimming, body boarding, sunbathing... Surf waves are just minutes away on other beaches. Most activities are within 10 minutes. You should dedicate all day for the "road to Hana" but that would be necessary no matter where you stay. Check out is at 10am and we were able to enjoy the resort until late afternoon and freshen up in the guest lounge loaded with full amenities (lockers, showers, many sofas in large waiting room) before our late plane departure.

      We own a beautiful 2 BR at Sheraton's Broadway Plantation. We couldn't reserve a room at St. John or Harborside, therefore ended up in Ka'anapali. The resort is new, so there is no wear and tear. We attended a sales presentation for the new Ka'anapali Ocean Resort Villa North, being built next door. The sales lady said we would never be able to use our options to visit Maui again because once that property is complete, there will be guaranteed 100% occupancy. She had said that the only reason we were able to use our options now was because owners are being told not to visit due to construction noise (we were on the other side of the construction, so heard nothing). She had also said that was the way it is at all the vacaction properties within the network (I hope it's not true). The funny thing is that she continued to use the benefit of using options in her sales presentation. That's fine. The cost and time it takes to fly is enough to never complain about a 3 hour drive to Myrtle Beach. I'd like to eventually visit all the resorts within Sheraton's Vacation Ownership. Hopefully that sales lady was just using a so called "no pressure" sales pitch. If flying is not a problem, you will enjoy being an owner here.

    • Avatar for jennifer107
      By jennifer107 Updated Mar 29, 2006

      Great resort, great accomodations. We just got back after trading 1 week at Westin Kierland for 2 here(using the studio 1 week and the 1 bdrm the 2nd) and thought it was awesome. The only trouble is the lockoff studio we stayed in has such a small balcony, but on the other hand, very well equipped compared to other timeshare lockoffs. That is why I would and am going to actually purchase here in an oceanfront unit which has a balcony on both sides. It is more $ but worth it for the guarantee of view. I still believe the extra cost (re Maui real estate)is worth it to assure getting accommodations here. I would disagree with Trina31 review, I think that the accomodations are big enough and compared to the ones I have seen are way bigger than some. Perhaps she was in a studio unit! I think the extra cost is because of the real estate here and even being in the Starwood system is hard to trade for for peak weeks. If you want to assure gong here, then you are apt to pay ehe extra$ Also, view is only guaranteed for Westin Maui owners, even we took what we could get and were happy to be there!

      Just got back from my oceanfront deluxe unit and am so happy with my purchase. Can't be beat! I have now purchased an additional week in a 2 bdrm oceanfront in the new Kanapali North phase. Can't wait until it opens.

    • Avatar for sams65
      By sams65 Mar 27, 2006

      It's truly the nicest timeshare in Maui. However, spending an extra $30,000 for a 2 bedroom when buying directly through the sponsor is ludicrous. The starpoints are simply not worth that much. Put the extra 30K in the bank and use the interest to rent a hotel room!

    • Avatar for willaim7
      By willaim7 Mar 25, 2006

      I actually bought the Marriott Maui as they said dont even bother with the Westin. Their whole sales pitch was to bag on the location. Well we happened to go and snorkel the beach in front of the Westin a few days later and we decided to check it out. No wonder they didnt want us to see it, if anyone really took the time no one would buy at the Marriott. We used our one week recision rights and bought at the Westin 3 years ago. It was one of the best desicions we have ever made.

    • Avatar for jeffj23
      By jeffj23 Mar 13, 2006


      This place if first class.

      Great pool, but the best part is the beach. Location, location, location. This particular beach has great snorkeling. Great for all....from the family to the romantic couple.

      Enjoy this new resort!

    • Avatar for dan155
      By dan155 Updated Mar 6, 2006

      We've been here for one week of a two week stay. Everything is perfect so far! Can't say enough about this place.

      Friendly service. They bend over backwards for you. Ask for anything from your room and there's a knock on your door freakishly soon.... like they're lurking outside your door, knowing exactly what you'll need. ;-) (We needed more hangers, foam pillows and an additional bath robe)

      We're in a 5th floor ocean veiw villa and the view is AWESOME. Any 5th or 6th floor ocean view room will give you an unobstructed view. It seems the 4th floor and lower would have some trees in the way, but they are trimmed nicely and would still allow a great view.

      The pool is nice. Our son won't stop sliding! Snorkeling right in front of the property is wonderful. Lots of fish and things to look at. I recommend buying one of those tubes of fish food at the store. You can get them at dive shops. The fish swarm all around you eating this stuff up. Your kids will go wild.

      There are lots of things to do right on property. The location is great for anything and everything in West Maui. Kahalui airport is about 45 minutes away.

      Awesome, awesome, awesome!! I can't recommend this place enough!

      Update: Finished out the vacation in paradise. Everything was perfect. Bought two weeks! Hawai'i is truly Heaven on Earth!

    • Avatar for emuyshondt
      By emuyshondt Updated Feb 15, 2006

      I have been an owner here since 2002 before the property was built and I just acquired two more weeks because I like the place so much. The Starwood ownership program works very well if you travel a lot. My last visit was this Janaury and we enjoyed the whales as well as the weather. We've mostly visited in the summer so we were pleasantly surprised that it was not too cold in January.

      I initially thought I'd be trading with other properties but as it turns out my family and I just keep coming back to Maui, with a week at another island each trip we make (the Starwood points you get when you buy direct really help for that and we also use them to go to other destinations). Our kids are getting older (college and high school freshmen), but they still love to come with us every time and our daughter would love to live here permanently. We decided to get more time to be able to bring friends and also make room for when our kids' families grow.

      As others describe, the views are great and the snorkeling in front of the property is nice. I also like that we are away from the crowds at Ka'anapali proper yet we can go there any time in the free shuttle bus that runs every few minutes. The staff is very friendly. We've been there several times and it is nice to see the same faces. The low turnover shows that the staff likes working there and it shows.

      The units are very spacious and well-appointed, especially the one bedroom side. It is great to have a washer and drier in each unit so we can travel pretty lightly. We don't cook all the time, but we enjoy good breakfasts without having to go out, as well as a few home-cooked meals. We tend to go to Maui for a couple of weeks and eating out gets old fast. We like the full size range in the one bedroom and the BBQ's around the pool.

    • Avatar for kimberly373
      By kimberly373 Jan 24, 2006

      We just got back Jan. 22, 2006 and the resort was much more than I had hoped for. We rented from a owner and we were so pleased. The studio was spacious and the bed was Heavenly! We were on pool side 6th floor and could see the ocean, the whales were wonderful. The next time we go to Maui I will try to stay here again.

    • Avatar for robing19
      By robing19 Jan 20, 2006

      The Ocean Front units at the Westin Ka'anapali Ocean Resort Villas are the best! We have never experienced better at any Hawai resort- this resort and these OF units cannot be beat.

      We spent one week on both the 1 Bedroom Unit and the studio unit (Deluxe corner unit). Needless to say the 1Bd unit was incredible. The studio was very roomy (about 600 sqft) and has a good size balcony that is actually on the side of the building, but it isn't a problem since it is the front of the building so the ocean view is still terrific.

      We wish we could live afford to live there year round.

    • Avatar for laura1033
      By laura1033 Updated Aug 24, 2005

      We just stayed at this resort week of August 7, 2005. After checking out many of the resorts on Maui while visiting; we declared that we were in one of the nicest locations with incredible amenities. The only disappointment was that the "stay at one, play at all" was discontinued July 1. We stayed in a one bedroom and it was enough room for a family of four. Will definitely go back to this resort!

    • Avatar for marc340
      By marc340 Jun 12, 2005

      We spent spring break with our friends and their 2 kids -- total of 7 people -- in a two bedroom lockoff. The resort is outstanding. The units are large, the Westin heavenly bed is awesome. Can't recommend this enough!

    • Avatar for lawrence37
      By lawrence37 Jun 9, 2005

      Our visit was in February of 2005. We stayed in a one-bedroom unit on the 6th floor with an ocean view. We had a great view of the whales from our room. The villa was superb with lots of extras. The beach is fantastic with a corral reef about 50 feet offshore. We are going back next year.

    • Avatar for phil30
      By phil30 Feb 16, 2005

      Wow, what a place! Stunning Island, wonderful people, and a top class resort as well.

      Eat at the poolside bar, relax and explore the island at leisure.

      Climate - fabulous - even in November, and plenty to do or not do as you wish.

      Rooms - superb.

    • Avatar for deborah407
      By deborah407 Jan 3, 2005

      My husband and I stayed here the last week of 2004. The rooms were beautiful and well equipped. I was able to do my laundry in the room! The resort, while had many families with young children, was very quiet. We felt like we escaped from all the madness of a busy Maui on New year's week. The staff was very accomodating. There was construction going on, but we never heard anything. We only knew it was happening because we would pass by it. Overall, a definite thumbs up!

    • Avatar for john3405
      By john3405 Sep 20, 2004

      I took my family for christmas and new year 04. we had a blast. the rooms area very large and well appointed. everything was available in the kitchen. the pool area was always clean and neet. the small restaurant was very tasty and good service. acn't think of anything that need improvement.

    • Avatar for trina31
      By trina31 Aug 30, 2004

      We just got back and loved this Resort. We rented a week from an owner. The pool was wonderful and the accommodations in the 1 bdrm that we stayed in were perfect for our family of four. Our 8 month old slept wonderfully in the crib they gave us and my 4 year old loved watching DVDs from the pullout sofa before bedtime. I esp. love the Heavenly Bed & Shower. The service was outstanding from the bellman to the concierge. The construction wasn't much of a bother to us, but what I thought was amazing was the price these timeshares are selling for and how small of a unit you actually get. We've stayed in several timeshares all over the U.S. (our friends are owners) and I've seen so much more for your money. If you plan on buying here, you're paying for the name and service, not the size of the unit, and definitely not for an oceanview. When you book your stay here, I highly recommend asking for "Pool Side" since the other side doesn't have a view of the ocean at all. Seeing that I'm not going to spend the crazy amout of $$$ to buy here, I'd still stay here again by trading for it or renting a week from an owner.

    • Avatar for patricia625
      By patricia625 Updated Jul 28, 2004

      We spent the July 4th week and had great weather. The resort is beautiful and quite. Very relaxing but close enough to enjoy all the area activities. The beach right in front is great for snorkling and scuba diving. We saw lots of turtles and small white tip sharks (safe kind). Only one of three buildings is available for use. Noise was not a problem. They have a very nice gym and also a great game room for the kids and you.

    • Avatar for kpeterson
      By kpeterson Feb 19, 2004

      A too-short 3 night stay in November 2003 was fabulous. This resort is the top of the timeshare heap. Beautiful, luxurious.

      Snorkeling at the beach right in front of the resort was incredible. Many different fish and lots of sea turtles. The units are spacious and tastefully decorated. The Heavenly bed is truly heavenly.

      Construction noise wasn't an issue. The only thing we heard with the windows shut was the occasional back-up beeper. Even outside, the construction noise wasn't overbearing or obnoxious.

    • Avatar for mzayas
      By mzayas Feb 17, 2003


State of Hawaii tax - $8.69 per night Housekeeping fee - $38 weekly (subject to change)

This is a full-service posting, now with RedWeek Payment Protection. Key details have been verified, and all inquiries and bookings will be handled by the RedWeek full-service team.

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  • Air Conditioning
  • Coffee Maker
  • DVD Player
  • Dishwasher
  • Internet Access
  • Microwave
  • Oven
  • Patio or Balcony
  • Refrigerator - Full Size
  • Stovetop
  • TV
  • Telephone
  • Toaster
  • Washer & Dryer (In Unit)
  • Whirlpool Tub
  • No Pets
  • No Smoking

$2,250 ($321/night)

  • 7-night stay
  • Check-in: Sun, Jun 16, 2019
  • Check-out: Sun, Jun 23, 2019
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