Resort reviews

4.3

out of 5
  • 5

    (16)

  • 4

    (7)

  • 3

    (2)

  • 2

    (1)

  • 1

    (1)

  • Resort location
  • Staff/Service
  • Cleanliness
  • Sleep comfort

Been to Westgate Smoky Mountain Resort at Gatlinburg lately?

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  • Avatar for bigeyes1
    By bigeyes1
    Oct 13, 2013

    We've been in the "timeshare world" since 1998. This exchange was by far the BEST exchange we've ever had. Our jaws dropped when we first...

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  • Avatar for patrickc196
    By patrickc196
    Jul 22, 2010

    The service was fantastic. Anytime we needed something, even something small like a spatula, our request was serviced within 10 minutes...

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  • Avatar for nancyk31
    By nancyk31
    Jun 10, 2010

    We visited in June 09 and were very happy with the resort. The check in was excellent, and the people friendly. We were given a unit in...

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  • Avatar for danield94
    By danield94
    Oct 6, 2009

    My wife and I traded to be able to stay at the Westgate Smoky Mountains in June. We received an efficiency unit, which was joke. In our...

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  • Avatar for dann21
    By dann21
    Dec 27, 2007

    Just stayed here Christmas week 2007 with wife and 2 kids. We all had a great time. Location is very close to both Gatlinburg and Pigeon...

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  • Avatar for cathi8
    By cathi8
    Jun 2, 2007

    Exceptional resort. great indoor waterpark. excellent service.. Only drawback is check-in time is somewhat slow. We go every year with...

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  • Avatar for joanl2
    By joanl2
    Sep 11, 2006

    Resort is beautifull Water park isn't finished yet, but is huge. Walls thin even though made of logs. Need to put something on the bottom...

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  • Avatar for ty24
    By ty24
    Updated Aug 29, 2006

    My wife, my toddler and myself have stayed here several times and found the staff very accomodating even at 1:00am when we checked in one...

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  • Avatar for pa11261
    By pa11261
    Jun 12, 2006

    Just returned from here last week. Occupied a 1 Br which was beautiful. Facilities were good for us. Agree with earlier assessment that...

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  • Avatar for jeffeckel
    By jeffeckel
    Updated Apr 25, 2006

    Beautiful resort. In construction so some of the amminities are lacking but an indoor pool with lazy river should be done next year. Only...

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  • Avatar for anna258
    By anna258
    Aug 3, 2005

    I agree that the check-in process needs ALOT of work. We preregistered for check-in at 1:30pm. Supposedly, after this you can just come...

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  • Avatar for ronald118
    By ronald118
    Updated Jul 13, 2005

    The Management of this complex is extrememly poor. The check-in process may require an hour or more. Parking is very limited. -- The...

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  • Avatar for johnny45
    By johnny45
    Sep 9, 2004

    located just off hgwy 441 in gatlinburg. lots to do in area. trolley service available to gatlinburg and pigeon forge if you don't feel...

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  • Avatar for glenda67
    By glenda67
    Jul 19, 2004

    Beautiful. Convenient location. Large variety of entertainment possibilities from shopping to hiking to theme parks to live...

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  • Avatar for lititz
    By lititz
    Updated May 11, 2004

    This resort is under construction, which accounts for only a small amount of the noise. The resort is next to a major highway. The floors...

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  • Avatar for dmoore
    By dmoore
    Sep 15, 2003

    Very new and nice. Good location, close to all activities. Great plans for future.

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