Resort reviews

4.3

out of 5
  • 5

    (28)

  • 4

    (14)

  • 3

    (4)

  • 2

    (1)

  • 1

    (3)

  • Resort location
  • Staff/Service
  • Cleanliness
  • Sleep comfort

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  • Avatar for markw901
    By markw901
    Nov 20, 2017

    The Mayan Palace rooms have been upgraded and the beds were very comfortable. The kids club was excellent and kept the kids happy for...

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  • Avatar for leonardw27
    By leonardw27
    Mar 7, 2011

    Negative ratings are not valid for this resort! Come on, golf, fantastic pools, beautiful gardens/grounds, walking areas, incredible...

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  • Avatar for flipr
    By flipr
    Updated Feb 14, 2011

    We just got back from a week here, traded with a private owner. Resort was great, only problem is outdated information in the rooms and...

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  • Avatar for dianaw32
    By dianaw32
    Feb 11, 2011

    Seriously, in 50 + different vacation resorts (we vacation at least 3 months a year) this is the most unfriendly and the most uncaring....

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  • Avatar for ronald292
    By ronald292
    Updated Mar 10, 2010

    Sorry for the bad rating but two major things contributed to it. One, we attended the welcome breakfast the day after arrival. I would...

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  • Avatar for debrab104
    By debrab104
    Mar 11, 2008

    The waters and beaches were spectacular. The rooms were just fine and the swimmig pools were unbelievable. The golf course is one of the...

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  • Avatar for elizabeth39
    By elizabeth39
    Feb 22, 2008

    Just returned from a week's stay. This resort is a very large mega family resort, with something under the sun for everyone. We had a...

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  • Avatar for barb100
    By barb100
    Updated Feb 18, 2008

    We just returned from 3 weeks at the Mayan Palace and although it is much more crowded than it was on our last visit in 2005 it is still...

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  • Avatar for marty91
    By marty91
    Feb 8, 2008

    5 star resort, service was outstanding and loved the all the kids activities. Would recommend to anyone!

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  • Avatar for jillijoanne
    By jillijoanne
    Updated Jan 17, 2008

    Cheryl I would like to know how Cheryl got around the barb wire fence that was put up on the beach that blocked walkers to get to the...

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  • Avatar for cherylc126
    By cherylc126
    Updated Jan 10, 2008

    It's a shame that "jillijoanne's" review will be left standing, influencing many future potential customers of the Mayan Palace...

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  • Avatar for mshyflyer
    By mshyflyer
    Updated May 8, 2007

    We stayed at Mayan Palace the last week of March and had a wonderful time. Yes resort is large, but we enjoyed the walk and used the tram...

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  • Avatar for orvillef2
    By orvillef2
    Mar 14, 2007

    We were here in February. The weather could have been dryer. The resort is beautiful. Even while having a new waterpark and disco built....

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  • Avatar for galem3
    By galem3
    Mar 10, 2007

    We like the pool here and met alot of people, some very unhappy with their timeshare and the timeshare people.We did the presentaion took...

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  • Avatar for adinarae
    By adinarae
    Dec 3, 2006

    Resembling an industrial park with college dormatory appointments, the buidlings and furnishings are not luxurious, but everything is...

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  • Avatar for toynado
    By toynado
    Nov 20, 2006

    WOW!! WOW!! Our children were wild about it! Several shallower pools for children of varying ages. LOTS of pool area left over for adult...

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  • Avatar for ballou
    By ballou
    Nov 6, 2006

    Great resort - can't wait to go back!

  • Avatar for vickie247
    By vickie247
    Oct 10, 2006

    We've been here twice and LOVE it! The only problem is the beach...it was devastated by a hurricane and they are in the slow process of...

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  • Avatar for ed445
    By ed445
    Sep 8, 2006

    We spent two wonderful weeks at this resort. August 19-Sep 2nd. Weather was perfect. Beach was rocky, not for children to play in. Staff...

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  • Avatar for matthewh42
    By matthewh42
    Updated Aug 14, 2006

    The pools are beautiful, the view is wonderful. Great Service ...they go above and beyond here. There is so much to do in the area....

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  • Avatar for violet23
    By violet23
    Updated Apr 15, 2006

    Excellent resort, well maintained and manicured, Liked it so much bought into the timeshare. November 2004. If you've never been to the...

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  • Avatar for cousinsh
    By cousinsh
    Updated Apr 15, 2006

    5 star facility. Very clean. Recommend renting a car while you are there. Food at Tromonto's was excellent as was the service. Would go...

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  • Avatar for pga357
    By pga357
    Updated Apr 15, 2006

    We are normally not pool lovers, but the massive pool complex is fabulous. Multi-level pools, different water temperatures and quiet or...

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  • Avatar for tanis4
    By tanis4
    Updated Apr 15, 2006

    Awesome resort except for the lack of an all inclusive package, and a kids menu at the restaurants.

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  • Avatar for lsweezey
    By lsweezey
    Updated Apr 15, 2006

    Just back, it is finished, although more construction will be going on for years to come, as they add the spa and the water park. They...

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  • Avatar for twasser
    By twasser
    Updated Apr 5, 2006

    See my complete review with pictures. My thoughts are in line with many other postings on this property....

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  • Avatar for coolcatdee
    By coolcatdee
    Updated Apr 15, 2006

    I was here for a week in December in 2002. The resort was not finished at the time, but the food and the entertainment staff were...

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  • Avatar for sherryg
    By sherryg
    Updated Apr 15, 2006

    Beautiful resort, although not yet complete. Absolutely wonderful pools overlooking the ocean. Great restaurants, although a bit...

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  • Avatar for danielt21
    By danielt21
    Updated Apr 15, 2006

    I rate this resort 5-star for the level of service, staff professionalism, quality of food, resort amenties, and superbly appointed...

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  • Avatar for sahel
    By sahel
    Updated Apr 15, 2006

    This place is amazing now & will be absolutely fabulous when finished. The service is of a very high standard, seldom seen even among...

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  • Avatar for claire
    By claire
    Updated Apr 15, 2006

    no swimming beach $7.50 for load of wash very slow service took a day and a half for a spatular.never return same amount of towels so...

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  • Avatar for webfam42
    By webfam42
    Updated Apr 15, 2006

    We stayed at this Mayan Palace the week before Christmas 2002. Gorgeous resort! Pool area is absolutely wonderful! The two bedroom suites...

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  • Avatar for mikes
    By mikes
    Updated Apr 15, 2006

    Stayed in this resort in Dec. 2003. It is still very much under construction. The main building overlooking a huge pool and the ocean...

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