Exclusive Access to Luxurious Mexico Vacations

The Terms and Conditions provided hereunder set forth a legally binding agreement between Arrivia, Inc. doing business as RedWeek Travel Rewards (“RedWeek”) and Our Vacation Center (“OVC”) and its affiliates (collectively, “Arrivia”), and each person who has the legal right to redeem this offer along with any of their guests (“Redeemer”, “You”, “Purchaser”, “Member”). By redeeming this Vidanta Resort Certificate (the “Offer”), You acknowledge and agree to be bound by these Terms and Conditions, the RedWeek Terms & Conditions, any Provider Terms, and the Terms and Conditions of Your RedWeek membership agreement and enrollment (“Membership” or “Subscription”), as applicable, which are incorporated herein.

VIDANTA RESORT CERTIFICATE (“CERTIFICATE”)

1. By activating or otherwise using the Resort Certificate (“this Certificate”) purchased as part of the Offer, the Redeemer agrees to all the terms herein. In addition Redeemer must also comply with all applicable resort provider terms and conditions and policies and procedures.
2. The properties, destinations, and check-in dates offered under this Certificate are at Arrivia's sole discretion, may change without notice, are subject to availability, and blackout dates may apply.
3. This Certificate must be redeemed by booking the resort stay within three (3) months from the receipt of the Certificate or the offer expires. In addition, the booking must be for check in at the qualifying resort within twelve (12) months from the booking date. Requests to extend the activation period for this Certificate offer are at Arrivia's sole discretion and additional fees may apply.
4. Once activated, this Certificate is valid for resort accommodations up to seven (7) consecutive nights or less, at select, participating Vidanta properties, subject to all limitations and restrictions stated herein. Reservations and accommodations are for a hotel, studio or 1-bedroom unit, is based on availability and are confirmed on a first come, first served basis.
5. Additional guests, rooms, or property upgrades, when available, may be purchased from Arrivia by the Redeemer at the time the booking is made.
6. Airfare and travel insurance are not included with this Certificate but may be purchased through Arrivia for an additional fee. The purchase of travel insurance is strongly recommended.
7. This Certificate includes accommodations but is not all inclusive and does not include meals and beverages. This Certificate specifically excludes all-inclusive fees, taxes, travel costs, security deposits, resort fees, and other fees and charges levied by the resort, including any other personal expenses. Redeemer is solely responsible for such expenses or charges.
8. Redeemer is responsible for any income or other personal taxes associated with the receiving or redeeming this Certificate.
9. This Certificate is valid for one (1) use only. Lost or stolen Certificates will not be replaced. This Certificate may not be combined with an existing reservation or any other offer relating to the same accommodations.
10. This Certificate is non-transferable and is exclusively for use by the certificate holder.
11. This Certificate is not redeemable for cash, may not be returned to the distributor that issued the Certificate or to Arrivia for cash or exchange. The Certificate has no cash value. The Certificate is void if altered, photocopied, or otherwise reproduced.
12. To redeem this Certificate, follow the directions on the Certificate. Reservations must be confirmed by Arrivia (“Booking Confirmation”) to be honored at the resort property. It is important that you do not leave for your vacation until you have received your Booking Confirmation from Arrivia. Resort Reservation Confirmations are valid only when issued in writing by Arrivia. Only those travelers listed on the Booking Confirmation will be allowed to check-in at the resort.
13. All travelers must have in their possession proper government documentation required by either the United States or any foreign country visited. The names of the travelers on the Booking Confirmation must match the documentation presented, exactly. Travelers are responsible for consulting with the appropriate governmental agencies and embassies to determine what documentation will be required. Arrivia assumes no responsibility for advising travelers of proper travel documentation or immigration/visa requirements.
14. Redeemer is responsible for verifying all details in the confirmation and notifying Arrivia immediately if the Resort Reservation Confirmation information is incorrect. Changes to any aspect of the Resort Reservation Confirmation may be treated as a cancellation and applicable penalties may apply.
15. In the event cancellation of the booked resort stay becomes necessary, Redeemer must submit the cancellation to Arrivia in conformance with resort's terms and conditions and cancellation policies and procedures policies. All cancellations are subject to Arrivia cancellation fees, and any resort cancellation fees, as applicable.
16. In addition to these Terms and Conditions, Redeemer must also comply with all applicable Resort terms and conditions and policies, including arrival and departure times, at the discretion of the travel provider. Arrivia is not responsible for notifying travelers of any changes to these.
17. Redeemer is required to be 21 years of age or older. Guests under the age of 21 must be accompanied in the same room by a parent, relative or guardian 25 years of age or older. Certain other age restrictions may apply for certain resorts.
18. In no event, can the total number of people occupying the resort accommodation exceed the maximum occupancy set forth in the Resort Reservation Confirmation. The Resort Reservation Confirmation may only be used by the person(s) listed on the reservation. Additional charges by Arrivia and/or the resort may apply for use by Redeemer's guests.
19. Redeemer and their guests must occupy and use all resort accommodations in a responsible, careful, and secure manner. Redeemer is responsible for any damage, theft or loss caused by Redeemer and/or their guests.
20. Information provided by Arrivia, or its affiliates and licensors, regarding resort accommodations is based on information obtained from resort management or its affiliates. Arrivia makes reasonable efforts to ensure the information is accurate and complete. However, Arrivia expressly disclaims liability for any inaccurate, incomplete, or misleading information.
21. Arrivia does not assume any liability or responsibility for damage, expense, inconvenience, loss, injury, death or damage to persons or property on any resort or on any aircraft/ship/vehicle in transit to and from said resort, or for any cause whatsoever due to delays, cancellations due to nature, oil spill, mechanical breakdown, strikes, civil unrest, terrorism (or threat of terrorism) or acts of God.
22. ARRIVIA DOES NOT CONTROL THE RESORT AND IS NOT RESPONSIBLE FOR THE RESORT'S ACTIONS OR INACTIONS INCLUDING, WITHOUT LIMITATION, PERFORMANCE, LACK OF AVAILABILITY, OF PRODUCTS OR SERVICES. IF YOU, YOUR FAMILY OR GUESTS SHOULD INCUR INJURY, LOSS OR DAMAGE THROUGH USE OF THIS CERTIFICATE (WHETHER DIRECTLY OR INDIRECTLY), ARRIVIA'S LIABILITY SHALL BE LIMITED TO THE FEES PAID TO ARRIVIA TO ACQUIRE THE CERTIFICATE AND IN NO EVENT SHALL ARRIVIA BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR LOST SAVINGS), ARISING FROM, RELATING TO, OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS CERTIFICATE EVEN IF ARRIVIA HAS BEEN ADVISED OF THE POSSIBILITY OR COULD HAVE FORESEEN SUCH DAMAGES. THIS LIMITATION APPLIES REGARDLESS OF FORM OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE).
23. Terms and Conditions are subject to change at the discretion of Arrivia.
24. All fees and charges are payable in US Dollars. All fees are subject to change without notice in Arrivia's sole discretion.
25. These Terms and Conditions are governed by Arizona law. Any action at law or in equity by the Redeemer or their guests, who is seeking any remedy against Arrivia, or its associated entities must be submitted exclusively to the jurisdiction of the courts of Maricopa County, Arizona (USA). In the event an action at law or in equity is initiated by a Redeemer or their guests and Arrivia prevails, that Redeemer of their guest shall pay all costs incurred by Arrivia in defending such action, including attorney's fees.
26. Arrivia is the seller, issuer, administrator, and redemption fulfiller of this Certificate. Arrivia is a registered seller of travel in the following states: Florida #ST-29452, Washington UBI# 602 443 155 001 0001, Hawaii #TAR-5192 (Hawaiian travel agency trust account named Client Trust Account #21-136301); and California #CST 2066521-50. Registration as a seller of travel does not constitute approval by the State of California. Arrivia is not a participant in the California Travel Consumer Restitution Fund. California requires certain Sellers of Travel to have a trust account or bond. Arrivia maintains a Consumer Funds Protection Bond issued by International Fidelity Insurance Company in the amount of $100,000.00.

ESSENTIAL RESORT SPECIFIC INFORMATION

Travel, travel provider, and product and service information provided to Member is based on information received from third party providers. Arrivia does not own or operate the resort and is unaffiliated with the owner and/or operator of the resort. While Arrivia makes reasonable efforts to ensure that this information is accurate and complete, Arrivia expressly disclaims liability for inaccurate, incomplete, or misleading information.

Guests are charged a fully refundable security deposit upon check-in. All reservations will be charged a resort fee of USD$75.00 per booking and a daily tax fee that is to be paid directly to property upon check-in As outlined above, any Resort Credit cannot be used toward the resort fee or the tax fee. This daily resort fee covers on-resort transportation, local telephone calls, wireless or high speed internet, the daily newspaper summary (upon request), one (1) Welcome Cocktail, incoming faxes, the Santuario cover charge, and access to gym facilities. Pricing is per person and based on double occupancy; no additional charge for extra persons beyond the first two occupants up to maximum occupancy allowed.

Transportation from the Airport to the Resort will only be provided for international guests at no additional charge. For non-international travelers airport transportation will be an additional charge. Return transfers to the airport can be provided at a cost of $90 per person.

By accepting this offer, the redeemer acknowledges and agrees that (i) any dispute with the owner or operator of the resort or any of their affiliates, agents, or employees, relating in any way to this offer of the Member’s resort stay will be resolved exclusively by binding arbitration, governed by Mexican law, in Guadalajara, Jalisco, Mexico, under the rules of arbitration of the Arbitration Center of Mexico (CAM), by one arbitrator of Mexican nationality, and (ii) the courts of Guadalajara, Jalisco, Mexico shall have exclusive jurisdiction over any proceeding to enforce or vacate the arbitral award in any such arbitration.