Mayan Palace Puerto Vallarta

Puerto Vallarta, Mexico

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Reviews of Mayan Palace Puerto Vallarta

Puerto Vallarta, Mexico


Out of 5
23 reviews
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  • Avatar for wendip2
    By wendip2 Updated Apr 22, 2015

    We stayed here the week before Easter this year. This place is great! We stayed in the 1/1 and it was plenty of room for my husband, myself, and our 2 teenaged daughters. We were ocean front and LOVED our view. This is a small but clean & cozy resort. The food was good and the 2 for 1 deals during breakfast and dinner were a nice touch. The resort has no night life but that suited us just fine as we are early risers and appreciated the quiet! The resort is in the Marina where a short walk enabled us to gaze at huge yachts, see the resident crocodile, enjoy different restaurants, ice cream/yogurt shops, stores. A 15-20 minute walk to Starbucks at the far end of the shops allowed us to sip coffee while getting wifi for free. The staff were friendly and hard-working. The room was comfortable and my girls loved ordering room service. The amenities are older but fairly well maintained. We will be back!

  • Avatar for rickk127
    By rickk127 Updated Sep 6, 2013

    .We stayed here for 2 weeks in 2012 the first half of November. The temp of the pool was great, not cold like some places. One of the reviews said the beds were hard, maybe they replaced the mattresses, they were fine. There are lots of small and large iguanas around, sometimes the big ones will cruse just a few feet from your lounge chair by the pool

  • Avatar for melissas400
    By melissas400 Apr 25, 2011

    We stayed 1 week at the Mayan and loved it. The location was perfect for being somewhat away from all the busy areas yet still be able to walk to restaurants and bars at the marina. Every kind of food is readily available. Across the street is a great restaurant for breakfast at The yatch club. The rooms were very comfortable for us, having couch and sitting area and a separate bedroom. Only downside was very small refrigerator (hotel room size) and no balcony to sit out on. Lots of areas by pool and beach to sit. If you are looking for partying place this is not it.

  • Avatar for patriceh17
    By patriceh17 Apr 26, 2009

    We stayed at the Mayan in marina Vallarta. the property is great. Be prepared to go to Walmart & buy one of those egg-carton foam pads for the bed, because they are hard as slate. AND don't participate in their Timeshare presentation, at the Grand Mayan in Nueva Vallarta. We were told that it was going to be approximately 90 minutes, we were offered 500 pesos credit per person to our bill if we attended, there was 5 of us. The man who was our salesperson, Gill, was very pushy, said very inappropriate jokes to my In-laws, and kept telling us that all the time share's included golf, even though we told him we don't play golf. he was pleasant enough to start, but when it was apparent that we weren't go to buy into the timeshare, he got more and more upset, even insulting. He told us by law that he could keep us there for 7 hours. We were there for almost 6. They did NOT want to let us go.

  • Avatar for dennis147
    By dennis147 Nov 10, 2008

    I stayed at the mayan palace marina vallarta and just LOVED it!! You will no longer be put across the street as others have written in the reviews. Those days are now long ago. There is also no 1 in 5 rule, as another person wrote??? The sea garden and water park are no more, demolished for room for a new grand mayan. This place has location, location, location. Stroll to the marina, across the road and enjoy many resturants and shops. A bus stop at the street also, for downtown adventure. Fishing, of course! This is my fav mayan palace location.

  • Avatar for adahiscout
    By adahiscout Updated Jul 22, 2007

    We were here on 9/11 which sort of put a damper on things, but the staff was sympathetic and people were allowed to stay over (couldn't fly out) for just the maintenance fee.

    We had a balcony view of the pools and ocean from the main building which was lovely and ate many meals in the excellent restuarant.

    I am not giving 5 stars because the kitchens are not up to what the US resorts would offer. Some of the listings on this site claim to have washer/dryers but we did not. The liviing room furniture was not comfortable for me and the lighting discouraged reading.

    As for the people selling time shares--if you have the patience, you can do a lot for free! And it is interesting to visit the other resorts. (Well, OK, we bought at Mayan. You can't win them all.)

    ------ Update: Looking at the pictures now posted here, I believe the furniture has been replaced with more cheerful decor. Wonderful! We were in Puerta Vallarta in November 2006 and stayed next door at Winston Regina because we had rented out Mayan. We went over to visit Mayan since we own there and got into a presentation. (Some people swim and play golf.) Anyhow, we upgraded to Mayan Regency (whatever that is) but, more important, got into a program which reduces or eliminates maintenance fees for owners 75 and up. Fantastic! We already qualify! This is an idea that more resorts should consider.

  • Avatar for sallym21
    By sallym21 Sep 5, 2006

    Wonderful time at the Mayan Palace Puerto Vallarta. We had a group of 18 family members. We stayed the end of July into first week of August 2006. The restaurants are great, room service, pool service, maid service, laundry service what can I say we used it all and loved it. There are vendors on the beach that were helpful to us the entire week. They have jet skis, parasailing, banana boats and diving that takes you out close to Mismaloya Beach for a few hours to swim with the fish. Pool activities were enjoyed by young and old. The bed was a little hard but the soft pillows made up for it. Food prices are normal for vacation spots at hotels. The Marina is walking distance for lots of restaurants and shopping. Check out the Swim with the Dolphins with Vallarta Adventures we all enjoyed that.

    Time Sharks are always around just say NO and they leave you alone.

    We will go back summer 2007 we had a wonderful time.

  • Avatar for jeffs181
    By jeffs181 Jul 30, 2006

    Great resort!!! The only thing keeping it from 5- stars is the beds. The bed we had was horrible but the rest of the resort more than made up for it. Great on-site restaurants. Just go and enjoy. Unless you own there they enforce a one in five rule which means you can only go one time in every five years.

  • Avatar for micheleh50
    By micheleh50 May 3, 2006


  • Avatar for lueloffp
    By lueloffp Updated Feb 28, 2006

    Love Sea Garden and The Mayan Palace, absolutely fantastic and no complaints. Prefer proximity of pools, much closer, at Sea Garden but we own at MP. SG at Nuevo Vallarta is our favorite with it's spacious grounds, market just downstairs and bus stop rt out front and 20 mins to downtown PV. We walk to wonderful gym at main MP on occasion and hung out at their mile long pool but you have to walk almost a mile to get there. Overall best thing we ever did was purchase at Mayan Palace way back in Y2K. We are off to Mayan Palace in Playa del Carmen for three whole weeks and can't wait. Definitely recommend MP, it's safe, secure and so luxurious! Staff bend over backwards to please and we do enjoy doing presentations at other resorts and getting free day trips and nice meals but nothing beats The Mayan Palace.

  • Avatar for sharonann
    By sharonann Mar 13, 2005

    Just returned from an RCI exchange into the Mayan Palace. In 2001, we exchanged into the Mayan & we're put across the road in the Sea Gardens. After contacting RCI upon our return, we got our exchange fee returned & told that should a problem like this arise again to contact RCI immediately.

    This year when we requested a vacation exchange & we're told there was one at the Mayan we "stressed" several times that we would not stay at the Sea Gardens & we're told several times that this unit was in the Mayan Palace.

    When we checked in on Sat. we were told our unit was across the street in the Sea Gardens. After several conversations with RCI & management they found us a room in the main building. Management told us we could check back everyday to see if something bigger opened up. On Monday morning we were told if we could move immediatly there was a condo available. We had to move fast as they had a waiting list of people staying at the Sea Gardens. Never staying there again.

  • Avatar for ben98
    By ben98 Aug 2, 2004

    I just got back from Mayan Palace in the Marina. Great place, great location. I heard that the building across the street next to the waterpark is being torn down, and the waterpark is currently being demolished. A Grand Mayan is supposedly going up. Our room was in the building that is to be knocked down, so it was sub-par, but overall, a great place to stay!

  • Avatar for rhren
    By rhren Updated Feb 26, 2004

    The use of the wrist bands simply enhances the ability of the time share sellers to easily strike up a conversation with you... since now they know your location. I saw no benefit of the wrist bands

  • Avatar for clint8
    By clint8 Feb 24, 2004

    Since most of the condo sharks are pushing Nuevo, the marina Mayan has gotten a lot more laid back. The pool tends to be very cold. The kitchens seem more for looks than actual use. Having the waterpark across the street is a plus for familys with kids and the standard stuff (jet ski's, parasailing and the like) is available on the beach. There is also a dive instructor on grounds. I liked it way more than the Nuevo Mayan. Not my favorite resort in the area but I would return.

  • Avatar for dow55
    By dow55 Updated Nov 17, 2003

    We were there in June 2002 and June 2003, The rooms are well maintained, and the staff was excellent. The Mayan pool was incredible. We had a great time! If you want the best beach in Vallarta, then go to Mayan Palace in Neuvo Vallarta.

  • Avatar for lsweezey
    By lsweezey Oct 10, 2003

    In keeping with the high standards of Vidafel resorts throughout mexico, a new, Gold Crown, elegant, secluded home away from home. Staff are amazing.

  • Avatar for bpattie
    By bpattie May 14, 2003

    We were there in April 2003. Everything was first class. This resort is only exceeded by the Mayan Palace in Acapulco with is fantastic! I can't believe dolphingirl was at this resort.

  • Avatar for bechamp
    By bechamp Updated Apr 16, 2003

    We were there in November 2001 had a great time loved Puerto Vallarta. The Mayan Palace in the Marina area is in a great family oriented area and only a short and entertaining bus ride to downtown . The rooms are nice, the onsite restaurants are good, the staff super friendly, the pool and grounds are wonderful, the beach is fun ( Nuevo Vallarta has awesome beach but is farther from town) and the water slides and lazy river are fun for everyone. I can't think of anything that would have made our stay here any better.

  • Avatar for ronb01
    By ronb01 Updated Mar 28, 2003

    This is one of my favorate Resorts. The staff is wonderful and the grounds are beautiful. It is a first class resort to visit.

    We have stayed here 3 times and we are heading back again in January. We just love it here. Not sure if newdolphingirl was at the same Resort or not.

  • Avatar for hamiltonj
    By hamiltonj Jan 1, 2003

    this has become our winter vacation home. we truly look forward to returning each year. the suites are well appointed, the staff treats you like roalty and puerto vallarta is charming- 80 degrees and sunny every day, with great architecture, fine art, and more fine restuarants than you have time to experience.

  • Avatar for luke
    By luke Nov 18, 2002

    BEAUTIFUL, BEAUTIFUL, BEAUTIFUL RESORT!! Spectacular Pools and charming staff. (Adored Miriam at the front dest) Great food, good sailing--felt sorry for the other people staying at different hotels not able to use our beach. The only place Ill stay in PV.

  • Avatar for markb
    By markb Updated Oct 8, 2002

    Outstanding property. Staff is exceptional. Pool awesome. P.V is a wonderful family or couples place

  • Avatar for newdolphingirl
    By newdolphingirl Updated Oct 2, 2002

    As an owner, I just stayed here on an RCI escape week - I couldn't have been unhappier with the resort. My shower door was broken out of the wall, no hot water in the shower, people kept opening my door with passkeys, and leaving just the chain holding it while I was inside, room-service personnel that would NOT leave my room, rude personnel, my beach towel disappeared from my room, Mayan Palace personnel took me to a timeshare prsntn., deserted me and took the $100 USD promised me, nobody at the hotel would do a thing, basically did NOT care. Worst experience in Mexico, every place I stayed in Mazatlan was far superior. Would not recommend this place to anyone.