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We booked through RedWeek with a verified Redweek posting, therefore I do not have the owners contact information to reach out to him to see what our options are about our upcoming trip to Hilton Head Island. Because we don't have any of the owner's contact information, I have filed a dispute to ask what our options our since we are 63 days out. I am afraid RedWeek won't get back to me since they are probably overwhelmed by request and are addresses concerns in chronological order by booking date. Wondering how long it takes to get a response back using the Covid-19 dispute form? Thanks for your help.