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Craig: As listed on our COVID 19 statement, here is what we are offering owners who used or are using RedWeek Online Booking: • If you are asked to cancel or change your reservation dates for a renter, RedWeek will gladly pay any change fees to accommodate this request. • If you need to cancel entirely, we will also give you an account credit for a new posting and verification. • If you are currently advertising a rental with March or April check-ins, we advise you to call your resort and attempt to reschedule your week. We will give you a free verification for the new dates. We can understand the frustration by both owners and renters. This pandemic is like nothing we have ever had to deal with, and we continue to improve our processes as we go along. We currently have thousands of calls and emails and are handling everything as fast as we can. It’s an incredibly difficult time for the entire nation and we hope our RedWeek community will be patient and understanding as we get through this together.