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REDWEEK 'S "ARBITRATION" TEAM REFUNDED ENTIRE RENTAL AMOUNT TO MY RENTER WHO MADE NO EFFORT TO CONTACT ME. MARRIOTTS WAIOHAI WAS OPEN AND MULTIPLE AIRLINES WERE FLYING TO KAUAI WHEN MY RENTER WAS CONTRACTED TO CHECK IN. REDWEEK UNILATERALLY DID THIS WITHOUT ANY INPUT FROM ME. I LOST THE USE OF MY UNIT AND PAID THE EXPENSIVE MAINTANENCE FEES. PLEASE LET ME KNOW IF YOU WERE SIMILLILARLY TREATED BY REDWEEK. THE ARBITRATION LETTER SAID MY UNIT WAS "UNINHABITABLE". IF MY RENTER HAD NO INTENTION OF SHOWING UP THEY SHOULD HAVE CANCELLED. THIS PANDEMIC DIDN'T START YESTERDAY. VERY DISAPPOINTED IN REDWEEK. I WANT TO APPEAL. RENTER SHOUD HAVE GOTTEN HALF OR NONE.