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good morning , TMC OWNERS. additionally, regarding Kevin 631's response/comments, i sent the below follow-up email to Gabrielle at TMC today: (i recommend that all of us email gabrielle dzwonkowski with similar requests to allow us to carry over unused time, without penalty, and offering us reservation time extensions due to the covid-19 life and death pandemic. proactivity is a must. in your email to gabrielle, consider adding cc's as follows: timeshareboard@manhattanclub.com; the "timeshareboard" address is for all regular TMC board of director members; and the following non-sponsor board members...patti.tmcny@gmail.com; jdunphytmcny@outlook.com; bbb174@aol.com. the non-sponsor board members are, respectively patricia soltys, james dunphy and robert ballot; they are all TMC owners, just like us!!) 4/26/20 good morning gabrielle, i sent the following email to your office on 4/20/20.  there's been no response to date.  please inform all owners of how TMC will react to this life and death issue regarding covid-19 and the extension and carry-over of their reservation time without penalty. thank you: to reservations (gabrielle zwonkowski)...gabrielled@tmcny.com due to the devastation to us all from the coronavirus pandemic, i am asking that you extend my time, which ends on august 15, 2020 to november 15, 2020 for the safety of me and family and others regarding timely resumption or reservation time and social distancing. thank you for your understanding regarding this serious life and death matter. "Rest assured, there will be correspondence sent as soon as we move past this challenging time." i have not seen any such correspondence. has anyone else here? Gabrielle Dzwonkowski <GabrielleD@tmcny.com> 9:46 AM (3 minutes ago) to me, reservations Good Morning   Thank you for contacting Member Services. Please note that we are currently not carrying over any time or offering any extension, as there has been no change to the offering plan. However, the Executive Office is aware of the situation that a number of owners find themselves in due to this unprecedented situation. Rest assured, there will be correspondence sent as soon as we move past this challenging time.   Thank you,   Gabrielle Dzwonkowski Member Service Specialist 200 West 56th St. New York, NY 10019 T:  800.891.3570  F: 212.453.8107 [Q=chrisv126] hello kevin, perhaps disney and hilton have some class, empathy and sympathy for their owners/clients (the people that keep them in business.) somehow, i can't assume that TMC will follow suit by making reservation adjustments to carry over till next year as covid-19 (coronavirus) has a chance of being mitigated and reducing its pandemic status by that time...."not charging any late fees for payments and canceling scheduled vacations with no Financial penalties." that kindness and understanding has never been shown to be part of TMC's psyche or modus operandi. on the other hand, we would all appreciate a dose of milk of human kindness from TMC during these times of strife and life and death covid-19 environments. this could enhance their status toward being a more humane and understanding HOSPITALITY-ORIENTED organization. should we look forward to that happening? it would be a refreshing occurrence and the fiduciary duty of the TMC BOARD OF DIRECTOS to notify its owners of the essential and temporary adjustment of its reservation policy until COVID-19 is more under control. part of the BOD's duties is to help ensure the health and safety of all owners via its governing policies. [Q=kevin631] I was listening to the news today and there was a report concerning the Disney vacation timeshares and Hilton vacation timeshares. Both companies are making adjustments and showing consideration and understanding for their owners. Letting weeks/points carryover till next year, not charging any late fees for payments and canceling scheduled vacations with no Financial penalties.[/Q][/Q]