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We reserved a verified week in Hawaii and because Hawaii has extended their quarantine, We have requested for the owner of the Marriott Timeshare to rebook for us. We went to great lengths to explain to the owner how to do so through getting Marriott issued Covid certificate, then rebook the reservation with Marriott. From there Interval can help to change the name on the reservation to ours. The owner is refusing to help us and rebook the reservation, hence keeping our money. The owner is citing that it is in violation to his interval account. We actually went through Interval and Marriott representatives, Had the rep make notes on his interval account verifying this was not in violation. The owner refuses to even call and verify what we have researched for him. How do we get an owner to help us? Are we able to hold them accountable to help us rebook? A rental agreement is suppose to provide a place to stay if we pay the money?