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You don't necessarily send it to the seller. The contract should clearly state where the letter should be sent. With Wyndham, it is likely Wyndham's head office but again, check the instructions in the contract. As for cancelling the contract orally, that is shaky ground. The reason for sending a letter certified mail with a receipt requested is for proof that it was sent just in case there is a dispute as to whether it was sent or not. Besides, trying to contact the sales people orally will likely lead the sales people to twist your arm into changing your mind about rescinding. The big question hanging over the buyer's head now is Will Wyndham accept this rescission request even though it was sent past the 10-day rescission period. It certainly doesn't hurt to try.