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[Q=stevenl81] Yes me too, Despite attempts to contact them they wil not reply even after 1 year. I have no documentation to talk of and none has ever been sent. I understand that the Matltese Tourist Authority is the place to go. The RCI does not appear to have any authority over them despite having there logo in the site. It was there logo that gave me the confidence to set up the contract. Unless I get some positive feedback then I see the Timeshare industry has moved on very little from the bad old days. Steve [Q=johnl386] Is anyone experiencing the same problemes as my wife and I with Porto Azzurro? In June 2006 we converted our timeshare week to RCI points and upgraded (costing more money) Since then RCI keep telling us that Porto Azzurro has not forwarded the correct information/documentation to enable them to enrol us. Porto Azzurro just gives excuse after excuse Is anyone out there having the same problems John[/Q][/Q] Hi Steve, sounds like you have a particularily tricky problem here as you say you have no documentation to talk of. The MTA I have to say have little or no jurisdiction or leverage on the seller but may look into your problem if you could at least supply them with a scanned copy of your purchase agreement. Your other option like Mandy is to get in touch with Voice europe. Best of luck John