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Contacted Wyndham via their portal. Was supposed to receive a call back between 3 and 5 PM on a Monday by "Jessica" and surprised (not) to receive a call. Then received a follow up email from "Jessica" to just contact Wyndham (does not) Cares at their toll free number. Provided the person who answered with our "case number" which was followed by about five minutes of intense validation/verification of who we were. Then, we were politely informed that since they could not take our points for free (e.g. steal them) they were not interested and referred us to other entities who Wyndham had "validated" as reputable resellers. The individual would not answer a basic question regarding the affiliation of those referred entities with Wyndham or Travel and Leisure (Wyndham's parent company). The indication was that if we wanted to try to sell our points that it would take six to twelve months but they would steal/take them from us within two to three months. The upshot is that owners (suckers) who have paid thousands for their vacations and have been locked out of using them during covid, cannot use their points at locations due to a variety of excuses such as renovations, no vacancies (while there is always seemingly plenty of vacancy at the same time desired if you pay for "Extra Vacations"), and ad nauseum... have apparently been sold a bill of goods. I include us in this category and admit that buying a timeshare was the worst financial decision of my life. For the tens of thousands of dollars we have spent, we could have taken at least eight three to four week shoulder season international vacations including airfare and staying at four star hotels at an average of $10,000 to 15,000 each.