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Regarding Westgate staff. I did not comment on individual members of staff. I still believe that Westgate sell too aggressively. For example, the last time we stayed at Westgate we were told that we would have to attend a 'maintenance meeting' with seemingly no option to say 'no'. So we duly wasted a morning of our precious holiday by going along to meet the rep at our appointed time. The meeting took place in the sales room. The rep talked to us for a while and generally told us what our timeshare was worth at that time (something ridiculous like $65k), left us with details of all their new resorts, and went off to apparently obtain our maintenance fees printout. 20 minutes later we saw him milling around at the other end of the room and got fed up with waiting, so we walked out.