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Hi I have no interest in this BUT reading about your problems I fail to see why someone (anyone) has not stepped up and taken the lead to bring this to a head. You all need a lawyer to put these people in their place. Maybe the lawyer will do on a no cost to you basis. The laws of recovery are crazy there (I'm from Canada) so there is probably money in a class action suit. Someone talk to a lawyer. This chit chat back and forth is what the management are living on but no one does anything. Think Class Action