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Tips on getting the week you want

We bought a week at Sunset in January of this year. I called RCI in September and once you give them your member number and they see you have a timeshare at Pueblo Bonito, they immediately transfer you to the direct Pueblo Bonito line. I tried to get a week in Cabo at Sunset for Feb and was told that there was nothing available at all until April! Is this normal? We have a floating week and they said that people hadn't deposited there week yet. This being the first timeshare we've ever bought, it sounds like gobblety gook to me. They told me that the only way to MAYBE get the week was to deposit it with RCI and let them look. We would've even taken that week at Fiesta Americana where our friends have a timeshare. They had NO problen not only getting their week there, but also getting an extra, adjoining room. Any suggestions other than booking your room longer that 6 months in advance?