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We all had a wonderful time. The manner in which everything was arranged was perfect. Our tour rep, Massimo, was incredible, he went above and beyond the call of duty. He was very knowledgeable and was available around the clock. He also had great suggestions for us during our free time. From 1 to 10, Massimo and the Krystal Awards team scored a 10. The tours and accommodations were first class. There is no way we could have seen and done everything on our own. We will gladly use Krystal Awards again.