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[Q=changw4] kellyl139 patricias379 We all need to go to WWW.BBB and file complaints with this company and also flood Grupo Mayan customer service customerservice@grupomayan.com. There is strength in numbers so if we all do our part maybe we can get somewhere. Their phone number is 1 800 292 9446. I also intend to write to the tourism department in Mexico. This is their main income they might like to know that the word is spreading. I also read that grupo mayan recieved an award as a good employer. Their sales staff does a good job alright. I personally wrote to the salesman that sold me my unit who said don't worry your other timeshare will sell. I told I hope that he can sleep at night. My advice - get busy and make some noise.