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Re: bad experience

[Q=phild52] Even though this complaint is almost ten months old, we only learned of it about a week ago. We have reviewed our file and make the following response (which is the same as the response we made to the BBB in October of 2006). At the time the complainant (who was not our customer or client) signed the contract for purchase of the timeshare, she received a closing introduction document which stated, in part, “Our investigation is limited to determining the status of maintenance / assessments, the next available year of use, confirming ownership, and whether there is resort financing on the unit. If a buyer desires proof of the unit layout, the nature of the week (red, white, high season, et cetera), whether it's poolside, beach front, ocean view, or whatever, it is up to him to obtain satisfactory proof. The information in our ad is supplied by the seller or an exchange company; we do not verify it." Although she acknowledges receipt of this document, she ignores the fact that she failed to verify that the timeshare was as advertised. She now seeks to place blame for her failure on Timeshare Adventures. Philip W. Dann, Esq. Closing Department Timeshare Adventures, Inc.[/Q] [b]Do What? It's the seller's (the resale company) duty to make sure all information in the ad is correct, not the buyer. If that's the way you run your company, then I would never do business with you. And, you more than likely charge an upfront fee when taking on a timeshare to sell from a private party. So far, you have two strikes against your company .... not good.[/b]