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Hello,hope thatyour weather is great!!! I am very,very disappointed with your experience and feel badly for you. Is Mrs.B's still renting or has she been banished as the last reports indicated. Has anyone pointed out to the staff at OBBR that if we belong to Interval or RBI we can and will trade our weeks and go elsewhere. They should also be aware that longtime owners have long since realized a profit by the fact that we have equalized our initial cost over 5+ years. Hope that you can at least enjoy your time in SXM. B&K Warwick,NY