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i have been a member of allegro vacation club as a platinum plus member for 5 years and on only 1 occassion was placed in sub standard accomadation at this point after 1 night the representitive moved me immidiately into a larger accomadation stating this was no way to treat some one on vacation and i can say the service ihave received on all my vacations has been second to none i am sorry you have had a bad experience but every member of the club is more than satisfied with the service they have received unlike the poor sods who own rci