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My husband and I had the same experience---the exact same experience last February. We went for the "stuff", but we also like to see what the new resorts are in case we want to trade into them. The price kept going down and they got nastier and nastier to the point of letting us stand by the van that was supposed to take us up front for a least 10 minutes. When we went back in to tell them the van driver wasn't there, the last "closer" was even more rude.