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I, too, spoke to Bradley Knowles. He is another pawn doing the devils business -lol. The last time I called to question what was going on - at this point, I call everyday for an update. They have begun to speak Spanish to me and calling me "Loco". If I could get enough people, I would organize a picket at their Irving Texas location. Instead, I had to settle for notifying the Federal Trade Commission Consumer Protection Department.