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Well I was told that we were to close on selling my time share @ 10:30am on June 14th. I called every other day to confirm this & I was told 3 times that it was still scheduled & approved by finance I also asked for papers to confirm this which they told me 7 to 10 business days & I still did not recieve them. I called to check the status of this on June 14th, when I finally got a hold of someone, they told me that no closings was scheduled for my contract and they don't do closings in that office and there was no supervisor they all leave at 5pm and he was just answering the phone. He also told me I was the 6th person to tell him that they were scheduled to close for today. I have been dealing with them since Dec 16th 2009 and they would not refund my money nor did I get my grocery voucher.