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Russ...My husband and I were using these people to sell our timeshare, although at the time the buyer was not listed as IA Vacations. We just recently found this out. To make a long story short, they sold it on ebay for way more than they were going to pay us for it, kept the money and we are left holding the bag. We did find out who the new owner is and I am pretty sure they really don't own it either as a deed was never recorded in St. Thomas. Anyway I have contacted the new owners and we are going to work together to see if we can bring these people down. If you would like to call us, please send an email to kccmac@aol.com with a phone number and we will let you know how we are going to handle this. Hope to hear from you.