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After numerous phone calls and letters on my end, NO ONE and I do mean NO ONE seems to want to help..the concierge staff are on the same page as us, because if the Hacienda goes under, so do their jobs...many have already lost jobs due to the decrease in hotel attendence...the outside Beach Bohio has been taken over by a completely new owner (not through Hyatt) and yes, the do Breakfast, lunch, and dinner, but it still closes early, around 6:00pm...you still need to add the rental car to the list of expenses if you intend to eat! (or exorbitant cab fares) I am a HUGE fan of Puerto Rico, but wish I could sue the crap out of Hyatt!!!!!!!!! They will probably never release the names of all the property owners...I would sell my timeshare tomorrow but no one is buying! I had to even pay a "guest" fee when my own daughter used this resort,and she used to work there!!! Hyatt is messed up! The only construction at this point is being done at Dorado club to my knowledge from employees...