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I received a receipt from Marion but then when I wanted to pay the balance and asked for a certificate, that's when I got suspicious and no responses. That's when I called the Marriott and the woman at the Marriott called Interval while I was on the phone and we had a conference call but didn't have enough information for Interval or the Marriott to get/give any information. Marion was the one I communicated with and I never heard of Thomas Verner until I started seeing these posting. I kept a copy of the ad she placed on Craigslist looking to trade a week in Maui for a week in Hilton Head. Margaret