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[Q=tracyw148] Hi I just surrendered my 8500 diamond points. it cost 250.00 to give back in 12/2010 because of the errouneous fees. you need to contact the loss mitigation department at 1-800-279-7764 and say good riddens![/Q] how long did the surrender process take from the date when DRI received the required paperwork (and fee) in the mail?