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I am also and owner......And to add salt to the wound, they upgraded this resort to a category 6 hotel in March. (same caliber as the St Regis brand) Now a free room night is 20,000 star points. They are making money on all the money we are spending in upkeeping this property FYI when I asked why they upgraded the property they said it was because of "demand>" Very unhappy with the Starwood brand