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Re: Open Letter to Steve Cloobeck, Diamond Resorts International CEO

I have a problem with the % increase of maintenance fees. If you go to your resort in Las Vegas, you will find so many issues. My husband and I were sucked into the system but when we booked time, we had multiple problems. WE couldn't book Christmas or New Years because it was sold out but then 1 month before we discovered there was a special going on to lure new folks. They were not full and I am disgusted by this antic. The resort is a mess, carpet is worn and when we extended our stay by a day, we had more than 15 people knocking on our door telling us to get out. The last gal, I personally took down to the front desk and told them to leave us alone. I am trying to sell the resort, promises are never kept, and the time share sales are shoddy at best.