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Marion. we are still waiting for these e-mails you supposedly sent on the 21June & 8th july we did not receive any?? We were e-mailing you twice a day no reply. So even if someone has the same name they wouldn't live at are address in the uk?? There must be hundreds people with the same surnames as each other. Whats that got to do with the rent anyway you managed to pay it into the right account Nov,Dec,Feb & March so whats happened to Jan, April, May, June,July and you keep saying were caught upto date we are not!!! How can 6 months behind with the rent be up to date!! Can everyone on this forum really all be wrong!!! We want this money in our account on Monday or we will be taking this matter to the authorities with your address & all the information we have on you. Geraldine