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Dear Mrs. Rigg and Mrs. Ford, We have been informed about your comments. As you know, we are committed to helping you understand the great value of acquiring a membership with us, as well as the significant benefits we offer our members. Although the information is clear in the signed documents, we continue to work towards an even clearer communication. That being said and as stated in your contract, remember the company makes no representations regarding the market for vacation ownership rentals or resale, nor recommends buying this product for rentals, resale or investment. Not only is this included twice within the body of the contract, but it is also included in the summary outline which you both initialed more than once. Our hard work is focused on developing great products and surpassing your expectations; as we continue to grow in the industry by making our members’ vacations a memorable experience. As we have stated to your advocate, we look forward to helping you both within the legal boundaries of your memberships with us and we remain at their service. Sincerely, Karen Rose Customer Support Representative Email: grupomayanblog@grupovidanta.com