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Re: Open Letter to Steve Cloobeck, Diamond Resorts International CEO

Good Afternoon, Dear Mr. Cloobeck I am a time share owner with Mystic Dunes for over ten years. In my last stay I was over charged 105.00 for supposedly leaving the place dirty. I have never encountered such accusations. I did not leave the place filthy and I have been trying to resolve this issue. I have left several messages time after time and no manager ever returns my call. I am very disappointed and feel the need to bring this to your attention. Thank you, Maria Baltazar