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We also have a problem with this company. Today the phone number no longer answers. We were hoping they would honor their commitment to transfer the documents or pay the timeshare annual fees. We are at the 2 year mark which means their loop holes in their contract have run out and they need to perform. Please contact me at jcaldwell@phoenixdevelopmentgroup.net or 775 385 5423 if you would like to work with me to figure out how to take legal action. Sincerely, Julie Caldwell