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Hello, Thank you for your feedback. As mentioned earlier, the owner provided the reservation confirmation but when we re-confirmed it with the resort, they had the wrong check out date. Your check out date is on 1/1/17 and the resort had 12/31/16. We were trying to avoid having you go through some hassle while on vacation. We needed confirmation from the resort, that they had your check out date correctly. We were able to get it straighten out today with the resort. You are all set. We've forward you the updated reservation and it has been re-confirmed with the resort. Have a safe vacation and we are truly sorry for the inconvenience. Thanks again for your feedback! Lorna Full-Service Manager