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Robertd992, Look at recent posts in this thread, "Diamond Resorts reduces owner benefits again!" http://www.redweek.com/forums/messages?utm_campaign=1&utm_source=forum-alert&utm_medium=email&thread_id=14638&page=last If you live in Arizona or bought there, a recent settlement with the Arizona Attorney General may help you. File a claim with the AG if there is any possibility of that. Steve Cloobeck has left the house. The new owners seem to be more willing to do the right thing, with all the lawsuits and complaints coming in over Diamond's business practices. Try contacting the new Consumer Advocacy Department: consumeradvocacy@diamondresorts.com.