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ask-redweek-resorts-charging-owners-for-name-changes

We own 6 weeks at Vistana. We frequently vacation with various sets of adult kids and grandchildren; many have different names. That's why we bought at the Westin St John. If some our family arrives sooner than we do, Vistana now REQUIRES us to pay a $79 fee or they won't be allowed to check in to our shared unit early.. We usually arrive past 10:00 pm, so this is an abusive and unfair burden on our family, especially those with small kids. Is Vistana trying to trigger revolt among its best customers? Destroy its business? If so, it's working.