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Wyndham's new "Ovation" program offers exit solutions for their owners... interested?

We, too, have a "weeks" timeshare in Fairfield Glade in Crossville. We bought a home in FFG and have less need of a timeshare. I spoke with Minerva of the Ovation program. It seems straight forward, but I am skeptical. I would welcome any experiences. I am puzzled as to how timeshare exit programs (like the one in FFG) can request a $2,500 fee or more when one can get out of a timeshare, ostensibly, for free. I welcome comments as well.