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[Q=deannar80] I am not sure now who was my sales representative. It was a young man, very personable but I cant recall his name. How can I find out? [/Q] I am frankly unclear why this would even matter to you, since you cannot hold that sales weasel personally accountable for his lies and the song and dance routine he performed to "seal the deal". In the final analysis, legally speaking, [b]ONLY[/b] the written contents of your contract actually means anything at all. Any and all of the verbal babble from the sales weasel was really just meaningless noise. The name of the person who produced that noise is irrelevant. The sales weasel's name may not actually appear anywhere within your contract documents. It may very well have been a "closer" (or someone else higher in authority) who actually signed off on your contract on behalf of the company. I am sorry for your unfortunate experience with those parasites.