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[Q=terryg247] All of these stories sound so familiar - I have supposedly owned at Grand Bliss for a year and a half and have yet to use any of the 9 certificates offered in the "Hostage Room" They are LIARS!!!![/Q] We probably don't have any options as many of the messages have stated, but anyone that wants to add their name to at least a complaints let, email me directly at laurag@newdawnconcepts.com