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I agree, especially in Las Vegas, they are sharks out there. But sad to say, others have learned their tricks and can talk you into anything. It always sounds good. I am in the Ovation program and I will tell you that it is very limited. They keep taking away privileges, like guest certificates, but I just need to be satisfied that I can still go to some of the other resorts for two more years. I loved going to their resorts, it really spoiled us and we just have to not compare to hotel rooms. JUST REMEMBER, DON'T GO TO THE UPDATES UNLESS YOU HAVE A WILL OF STEEL AND STICK TO YOUR CONVICTIONS!!!!