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Re: Vida Vacations & Grand Mayan lies (by Linde H.):

I got a response from Profeco with a trial date, and Vida Vacations is VERY nervous. As a result, I got my membership canceled and my money returned. Prior to the trial date, I also pummeled Vidanta, Vida Vacations, Grand Mayan, and any and all other of their aliases on social media, divulging how I'd been scammed. Customer service offered to return my money and cancel my membership within two months in exchange for me deleting the posts on Twitter, Instagram, Face Book, and Travel Advisor. Once I received the funds, I did that. Then I got the Profeco trial date scheduled, and I sent them an email saying Vida Vacations/Vidanta had returned the funds and canceled my membership; however, I let Profeco know they were STILL a problem to other travelers and should be closely monitored. I further added that had it not been for my daily assaults via social media on them and also their business associates (i.e. Conde Nast, Travel and Leisure, Cirque du Soleil, and the golf giants who built their courses), they would never have returned my money. Trip Advisor is another vital site, so please leave bad reviews there, if you haven't already.

As for the form with Profeco in Spanish, there is software on line that will translate it for free, which is what I used. It's well worth it. This government entity needs to know about them if they are going to ever be stopped.

Good luck!!