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Re: Vida Vacations & Grand Mayan lies (by KC):

Mexican timeshare sales programs are probably the worst and most deceitful to be found anywhere on Planet Earth. They have been exactly that for decades now --- and very little has changed over the years. By comparison, the Mexican sales operations make even the slimy and deceitful sales weasels of Westgate and Wyndham look like saints.

Generally speaking, PROFECO can't / won't do much for a unhappy buyer, UNLESS an egregious wrong was committed (such as the timeshare sales weasels failing to provide the required written notice of rescission (cancellation) rights to the buyer, or the sales weasels getting the buyer "impaired" in the course of closing the deal, or the company failing to process a rescission (cancellation) which was properly submitted within the time frame (5 days) provided by Mexican law. Other than those kinds of truly egregious actions, PROFECO cannot and will not do much of anything for or about a willing buyer who freely and voluntarily chose to make a bad purchase decision --- but regretted it later.