Vida Vacations & Grand Mayan lies

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Original Message:

Re: Vida Vacations & Grand Mayan lies (by Kathy H.):

"I submitted the form after I got back to the U.S., and then they scheduled a hearing. Fortunately, Vida Vacations had caved and cancelled my contract and returned my funds, so I didn't have to go through the hearing. They were really nervous, though, and wanted me to "call off the dogs" when it came to Profeco."

How long did it take for Porfeco to respond to your email? Did you send it in Spanish? I sent mine to them December 7th and still have not heard back.